- Report: #1059549
Report - Rebuttal - Arbitrate
Complaint Review: Allvetmed
Allvetmed Ignored order for 12 days, customer service misrepesented shipping, did not respond to e-mails Internet
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I placed an order for two items from Allvetmed on 06/03/2013, paid w/ paypal, and for expedited shipping. That order by today, 06/16/2013 has still not shipped.
On 6/9/13 I e-mailed them to ask about the status, without response until 06/11/13. I called on 6/10/11 to ask, and was told that they had obtained the Vet rx on the friday before, but, oh, no one looked at it. I was told that the item would be placed in line for shipping.
On 6/11/13, i received an e-mail saying "we are waiting for your vet approval" which was clearly not the truth!!!
I then called again 3 days later and was told one of the items was on back -order, but would be shipped the next day, that was a week ago. I just looked, it still hasn't shipped.
This was my first time using this store, and I advise anyone, go somewhere else for your vet supplies. Unbelievable!
This report was posted on Ripoff Report on 06/16/2013 10:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Allvetmed/internet/Allvetmed-Ignored-order-for-12-days-customer-service-misrepesented-shipping-did-not-res-1059549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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