• Report: #924762

Complaint Review: Aloha Construction in Lake Zurich IL

  • Submitted: Thu, August 09, 2012
  • Updated: Thu, September 27, 2012

  • Reported By: Scamed Homeowners — Palatine Illinois United States of America
Aloha Construction in Lake Zurich IL
711 Rose Road , Lake Zurich, IL Internet United States of America

Aloha Construction in Lake Zurich IL Jim Nicolette and Aloha sales representaives Deceptive,Dollar Hungry, Storm Chasing Scamers Internet

*REBUTTAL Owner of company: Homeowner committing insurance fraud....sickening

*UPDATE Employee: Knocking on a Door

*Author of original report: Ok, IF YOU SAY SO

*UPDATE Employee: Don't Believe everything you read on Rip Off Report

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Homeowners beware.Do not open your doors to Aloha Construction for you might find youselves in court fighting to hold on to your money.

    Aloha Construction knocked on our door in March 2012 to let us know that we might have damage done by a storm that had passed through and asked us if they could look at our property and see. We gave them the ok to go ahead. Big mistake. They said it looked as if we had damage and stated our insurance might cover some or all. We started to call our insurance company when the Aloha Construction rep stated he had all the insurance componies on speed dial ? and called for us. We varified the claim to be made with our insurance and arranged to meet the adjuster. The Aloha rep then pulled out a paper stating it was just so they can be at our property to meet with our insurance adjuster so please sign, and we did. Dumb. We did dirrectly question him before we signed the paper askingand saying "this form isnt concrete correct, not written in stone, that until we get your cost /estimate we arent commited to anything correct." "Yes, correct," replied the Rep. Not untill June 2012 did we finally recieve the estimate and that coming after many , many requests and dirrection from us that no work was to start, because they tried that too, and that we were going to get bids for the work. Not until a ugly meeting with Jim Nicolette  at our home when he tried to bully and threaten me by droping the bombshell and finally opening my eyes to why this has been so difficult . He stated to me was that our estimate was the amount of whatever the insurance company gave us? That the paper we signed was a contract that states that even if we dont have the work done by Aloha Construction that we will still owe them money? I told him good bye and he emailed me a estimate that was copied from my insurance papers dollar for dollar. We pursued another contractor for a bid and it was more than a thousand dollars lower then Aloha Constructions and they did more work to really make it looked finished and the used superior product not the cheap product that Aloha was to use. Aloha had recently sent us a letter by attorney asking for the 15% of the insurance money they say the paper states they get even though they did nothing to earn a single dollar. Deceptive Scammers. We will see them in court .                                                                                          

This report was posted on Ripoff Report on 08/09/2012 09:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Aloha-Construction-in-Lake-Zurich-IL/internet/Aloha-Construction-in-Lake-Zurich-IL-Jim-Nicolette-and-Aloha-sales-representaives-Deceptiv-924762. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Homeowner committing insurance fraud....sickening

AUTHOR: reputable chicagoland restoration contractor - ()

Let me start by saying I have NOTHING to do with Aloha Construction, they are however a very reputable competitor of mine and I have done inusrance restoration SPECIFICALLY in the Chicagoland area for 11years

This is a clear case of a homoewoner trying to steal some of the $$$$ for himself.... 1st, did you expect them to go through the process of dealing with your claim and all the work that entails JUST so they could get into a bidding war with the insurance proceeds they've rightfully earned??  Would you even pull yopur car out of the driveway to go to work if you weren't certain you wee going to be compensated for your efforts??

Wehn you found another contractor to perform the scope of work your insurance company was paying Aloha to do, did you notify your insuance providor that you had found someone to do it for $1000.00 cheaper.....or did you pocket that money and benefit from the insuance claim??....because if you did, you were commiting insuance fraud... This is clearly a case of a dirtbag homeowner trying to profit from his insurance claim.....disgusting amount of libel here as well.....

 

 

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#2 UPDATE Employee

Knocking on a Door

AUTHOR: Claims Specialist - (United States of America)

You will find hard working and honest representatives from Aloha Construction all over the Chicago area.  We have performed thousands of projects for homeowners from as far north as Gurnee and as far south as Romeoville.  

When we approach homeowners who were in the path of a storm to inform them of possible storm damage we are simply being highly effective in our approach by knocking on their door.  (Why would we inspect for someone if there was no storm?)  Why would we buy a phone list to call people when the phone number might be for a house outside the path of the storm, and who talks to telemarketers anyway?  Why would we buy a mailing list to send a letter when the address may not be in the path of a storm and again, who looks at junk mail anyway?  Knocking on a door is just advertising, we get a permit when required and do it because in our business it makes the most sense.  You may not be expecting it, but you also may not be sitting on your couch waiting for the next Pepsi commercial either.  Doesn't make it wrong, or a scam.  

For Mr. Odonnell specifically: we dropped the case with the BBB because the amount we feel we are owed is not worth pursuing, not because you are right to act the way you have.   
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#3 Author of original report

Ok, IF YOU SAY SO

AUTHOR: Scamed Homeowners - (USA)

 I am sure intelligent people will come up with a intelligent conclusion of there own and I will not go back and forth addressing the point that I had made prior to Aloha Constructions rebutal. I will just say that I also filed a report with the BBB and along with the Ripoff Report site resulted in Aloha Construction dropping their claim for any of my money. Look , I am sure that Aloha Construction can do work that will be satisfactory to some home owners . That is not what my report was about. I will say in ending to their "never left to chase a storm". They knocked on my door. I didnt seek them out.
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#4 UPDATE Employee

Don't Believe everything you read on Rip Off Report

AUTHOR: Claims Specialist - (United States of America)

Mr Odonnell has gone to great length to slander our company over the internet based on his inaccurate and largely made up account of the events that led to Aloha Construction sending him a bill for services rendered, but the only website that would allow someone with such baseless accusations to post online is the rip-off report.  Don't believe everything you read on this website.  If you read all of the "rip offs" that were reported, you will see the very low value of information on this site.

Mr Odonnell was informed that by signing our agreement we would go to work for him.  We worked for him by negotiating a scope of work to replace roof and siding on a detached garage all to be covered by his insurance company.  We were also able to get him a budget to paint and power wash a poorly maintained ceramic paint on the main house roof.  This was no small task.  We used our time, money, energy and experience to negotiate that claim and made follow up calls to the adjuster who made a mistake on the original settlement.  Make no mistake, we worked very hard for his benefit and his life is better for having talked with us.    

Before we choose to spend our time, money, energy and expertise for someone's benefit, we would like some guarantee that we will be compensated for our success.  Mr. Odonnell agreed that if we get him money to do the work, that we should do the work.  He signed for material two times and understood that we would be billing him per the adjuster settlement for the work we perform.  The estimate that he states was never given to him is actually for additional work that he requested, this work is outside our agreement and has no bearing on what we did for him.  The delay in getting him this estimate for additional work was a result of the nature of his request and we chose to spend a little more time making sure that the scope of work presented is appropriate for his home.  

Mr Mike Odonnell spoke with another contractor who provided an different scope of work for less money.  I give that contractor credit for getting creative to win the job because they even made him believe that the more expensive material is worth anything as an overlay.  He was not comparing apples to apples.  Fine.  We sent him an invoice for using our time, money, energy and expertise as well as restocking fees to our supplier.  We estimate our the total cost to Aloha Construction for the direct benefit of Mike Odonnell to be about $400.00.  We sent him a bill for under that amount.  
If anyone should have a negative review for their actions in this case it should be Mr Mike Odonnell of Palatine IL.  However, there is no place to go for businesses who get ripped off by customers.   

In closing, Mike Odonnell has stated in his post that we are "deceptive, dollar hungry, storm chasing scammers".  I hope that you consider the source before declaring this as "helpful".  Mike Odonnell has paid us no money and has a new roof and siding on his house and garage that was largely paid for because we informed him of damage from a storm and successfully negotiated a budget for him.  His house in Palatine is less than 8 miles from our office where we have never left to chase a storm.  If someone can explain to me how he has been ripped off, I will be the first one to stand up and apologize, I just don't see it.  

Also, if he as a court date, I hope someone tells me so that I can defend our actions in front of a judge.  

   

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