- Report: #1156471
Report - Rebuttal - Arbitrate
Complaint Review: Alpha Master Hosting
Alpha Master Hosting "Unlimited Webhosting" packages sold via Ebay Internet
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Dear xxxxxxxx xxxxxxxxx,
We have received your order and will be processing it shortly. The details of the order are below:
Order Number: 2742945xxx
Product/Service: Shared Hosting - Shared Hosting
First Payment Amount: $0.00 USD
Recurring Amount: $10.00 USD
Billing Cycle: Annually
Total Due Today: $0.00 USD
Looks great doesn't it. Especially when its sitting on Ebay, using a domain with no visible TOS listed anywheres. Confining myself to behaving on their server, and only installing a script they provide themselves thru Fantastico. My website was up for months problem free, without hassle. Woke up today, with nothing changed or modified. Instantly kicked from their server with this claim:
Dear xxxxxxxxx xxxxxxxxxxx,
This is a notification that your service has now been suspended. The details of this suspension are below:
Product/Service: Shared Hosting
Amount: $10.00 USD
Due Date: 03/21/2015
Suspension Reason: violation of TOS - Where the primary purpose is to sell or to drive traffic to other websites
Please contact us as soon as possible to get your service reactivated.
This website has been up and sold several orders of traffic provided from an external source (not autosurf, actually prime expired domain traffic that was genre and country specific provided from an established wholesale online). Upon seeing this and realizing we've just past our 10,000th visitor. I decided to do some digging.
First flag, there is no TOS listed anywheres. Its a straight portal link and nothing else.
Second flag, it came from Ebay (Yeah you defnitly get what you pay for there)
Third flag, theres never any staff working, its like someone barely sees over it and just stops in to cause drama.
I don't expect my money back, its 10$, i tip more than that. However when it comes down to ripping people off for no reason, promising several things and banning people out of jealousy that they make more from their websites than yours, you gotta say something to the people.
The server itself is buggy, i got tonnes of timeouts. FTP constantly craps up. Takes way to long to get in touch with anyone. There is no live support. Its basically someones basement blade server, and its got his koolaid and cookies sitting on it.
This report was posted on Ripoff Report on 06/21/2014 08:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Alpha-Master-Hosting/internet/Alpha-Master-Hosting-Unlimited-Webhosting-packages-sold-via-Ebay-Internet-1156471. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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