- Report: #701067
Report - Rebuttal - Arbitrate
Complaint Review: Alpine Access
Alpine AccessGolden Colorado Internet United States of America
Alpine Access It can't be good Internet
*UPDATE Employee: Prices of Xbox
*UPDATE Employee: LIES
*Consumer Comment: Good company
They want $45 for a drug screen. Another $45 to run a credit check on you. And you have to invest $200-$300 in routers and two different types of telephone headsets before you can even get past "go" with them. For one job they even wanted me to purchase an Xbox, another $300-$400 dollars!
So, you are looking at spending some pretty major dollars before you can even get qualified with them.
Four different times I encountered bugs in their system that would not allow me to select a work schedule or schedule a time for an interview. One of those times their system was even displaying a message that they were having trouble with their system and it was down. But you only have 24 hours to make your selections, and they don't care if their system is down during that whole time. You lose the opportunity to make a selection and are booted out of the job anyway.
When I tried to report the errors to them through their support system, it took them three days to respond to me. When they did finally respond, they tried to tell me I was receiving the errors because I was using Google Chrome. But I wasn't using Google Chrome! I've never even had it installed on my computer! I even sent them a copy of the error message I was receiving which reported the client - or browser - I was using, and it was not Google Chrome! Either they just wanted to ignore the fact that their system has bugs in it or they are too ignorant to read error messages. I don't know which.
I do know that for a $9 an hour job it is just not worth the substantial cash outlay to get started with them, besides taking a hit on your credit report for a minimum wage job. After my experience with their support, I suspect that once you did get started with them you would be on your own to solve any problems or figure out work-arounds for their system that has bugs and scripting errors in it.
My advice: save your money and go to work for Walmart. At least they don't jack your credit up and make you pay through the nose to come to work.
This report was posted on Ripoff Report on 02/28/2011 08:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Alpine-Access/internet/Alpine-Access-It-cant-be-good-Internet-701067. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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