• Report: #892128

Complaint Review: Alpine Temperature Control

  • Submitted: Sat, June 02, 2012
  • Updated: Sat, June 02, 2012

  • Reported By: David — Washington Utah United States of America
Alpine Temperature Control
P.O.Box 306 St. George Utah, Utah United States of America

Alpine Temperature Control Overcharging St. George Utah, Utah

*Consumer Comment: Kelly's site is gone

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I called this company because my squirrel cage in my air conditioner, heater had failed. I took the cage out myself, in less than an hour. I called Brian and took the cage into him, to see if he could find another one, which he did. When I spoke to him That same day, I asked first what the cage was going to cost, He kind of sounded embarrassed, stating oh yeah I guess that is a good question, then quoted me $150.00. Just being diagnosed with cancer, i didn't feel like crawling back into the attic to put in in, so I asked what that would cost me as well. He stated they billed my the hour, i expressed I as an amateur took it out in less than an hour so surely it wouldn't be any more than that. Oh I am certain not, he told me. So I agreed to have Kent come out the next morning to install it. He showed up at 8:05 AM, finished at 8:53AM, then at that time handed me a bill for $274.00. The cage had now climbed in price to $169.00 and he was billing me for one and a half hours. When I questioned him he exclaimed the balance was sales tax! Excuse me sales tax in Washington County is 6.25%, then I questioned  him about the time, he exclaimed they were billing me for driving time to pick up the part and to my house, which I find rather unusual, especially since doing some more research I find I could have bought the cage for $47.00 retail from Sears.

I payed the bill reluctantly, then the next day thought about it and called to complain. only to be told "tough luck" they didn't overcharge people. Which is obviously not the case in my situation!

This report was posted on Ripoff Report on 06/02/2012 12:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Alpine-Temperature-Control/St-George-Utah-Utah-84771/Alpine-Temperature-Control-Overcharging-St-George-Utah-Utah-892128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Kelly's site is gone

AUTHOR: Zee - (United States of America)

Kelly G. is being judged.    He is a reprobate that has refused to repent when literally dozens of ministers like Todd have confronted him. he's a sicko that refuses to repent. His "ministry" site is gone totally. someone else owns it now. God is judging this wolf severely. Beware of Kelly Gallagher who is a true hireling, only interested in getting attention from others to make himself feel better.   those who know him know he takes drugs, is addicted to porn and is just a self serving wolf.

just look at the picture of this slob and  it be plain
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