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  • Report: #880853

Complaint Review: Altcharge.com

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  • Submitted: Thu, May 10, 2012
  • Updated: Wed, May 01, 2013

  • Reported By: Frank — Atlanta Georgia United States of America
Altcharge.com
6623 Las Vegas Blvd S, Ste 200 Las Vegas, Nevada United States of America

Altcharge.com Gareth Long, David Long, Scott Tracy, Roy Tahsin, Monique Caudell, TransAct, Transact Payment Gateway Solutions Limited, TPGSL, Amiibug Holdings, V Internet Corp Merchant Services E-check Fraud and Theft Las Vegas, Nevada

*Author of original report: I have formally requested that Scott Tracy's name be removed from the original report.

*Author of original report: Scott Tracy Released from Suit

*UPDATE Employee: False Report

*UPDATE Employee: False Report

*Consumer Comment: They're back!

*UPDATE Employee: Altcharge AKA CheckProcess.Com are the same scam, new name

*Author of original report: We Are Looking For Other Companies or Individuals

*UPDATE EX-employee responds: All parties listed ARE employed by altcharge / tpgsl

*REBUTTAL Individual responds: Not affiliated with this company - please remove my name

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Altcharge processed ACH or e-check transactions for us.  They gradually held back and began slow paying and ultimately quit paying altogether.  They currently owe us $2.1 million dollars and will not return calls nor answer emails.  They on more than one occasion made verbal promises to pay owed balances and then reneged.  Gareth Long, who owns the company, would not answer phone calls, but when I disguised my number, he would answer on the first ring. 

Their conduct of business at first led us to believe they were in financial trouble, but when they quit talking to us and avoided calls, we began to suspect criminal behavior.  We have turned the case over to attorneys and law enforcement.  Perhaps there are others that will hand their complaints over to law enforcement.  

It appears that their behavior is a pattern that they use with all of their customers. [continued below]....
.....  

One other item of suspicion is that they Search Engine Optimize websites about Altcharge Complaints to drive the facts of their criminal behavior off the first page of anyone searching for information on them.  This alone should tell you they are criminals posing as a legitimate business.  I look forward to posting the indictments when they are handed down for the principals of the company.

This report was posted on Ripoff Report on 05/10/2012 11:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Altchargecom/Las-Vegas-Nevada-89119/Altchargecom-Gareth-Long-David-Long-Scott-Tracy-Roy-Tahsin-Monique-Caudell-TransAct-880853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
3Author 5Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

I have formally requested that Scott Tracy's name be removed from the original report.

AUTHOR: franksterling - ()

To date, the firm that owns this website has chosen not to respond.  Scott has cooperated fully in our recovery and was not involved in the theft of our funds.  Please remove his name from the report.

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#2 Author of original report

Scott Tracy Released from Suit

AUTHOR: franksterling - (United States of America)

Scott Tracy has been released from our lawsuit and is actively helping pursue both civil and criminal action against the listed companies.

Scott has been a tremendous help in getting the right thing done on this case.
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#3 UPDATE Employee

False Report

AUTHOR: GV - (United States of America)

Post #5 is completely false and untrue, written by either a competitor or someone without any facts. I am a FORMER employee of Altcharge as stated and am in no way affiliated with or connected to Altcharge nor is Accept Checks Today.

AcceptChecks Today is a completely different company and is in no way connected to nor related to Altcharge, TPGSL, Checkprocess or Gareth Long nor any of its principals. This is on the record. It seems the person above is angry with Altcharge and must resort to spreading false information. The person who posted the complaint, JM from Quebec, is making assumptions because of their situation with Altcharge, and is therefore resorting to bad mouth myself and the company I work for. I am transparent and upfront with any merchant or client I do business with, and the person who posted this would have known that IF we had in fact spoken. There is no validity to this claim. 

If the person who posted this has truly been wronged, they can post their company information here if they are being truthful. Please do not make assumptions or spread false information with no facts. If you are owed funds by Altcharge, please contact them directly.
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#4 UPDATE Employee

False Report

AUTHOR: GV - (United States of America)

Post #5 is completely false and untrue, written by either a competitor or someone without any facts. I am a FORMER employee of Altcharge as stated and am in no way affiliated with or connected to Altcharge nor is Accept Checks Today.

AcceptChecks Today is a completely different company and is in no way connected to nor related to Altcharge, TPGSL, Checkprocess or Gareth Long nor any of its principals. This is on the record. It seems the person above is angry with Altcharge and must resort to spreading false information. The person who posted the complaint, JM from Quebec, is making assumptions because of their situation with Altcharge, and is therefore resorting to bad mouth myself and the company I work for. I am transparent and upfront with any merchant or client I do business with, and the person who posted this would have known that IF we had in fact spoken. There is no validity to this claim. 

If the person who posted this has truly been wronged, they can post their company information here if they are being truthful. Please do not make assumptions or spread false information with no facts. If you are owed funds by Altcharge, please contact them directly.
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#5 Consumer Comment

They're back!

AUTHOR: JM - (United States of America)

This is a friendly warning to all of my fellow online merchants who may potentially be contacted by a company called http://acceptcheckstoday.com/   Upon first contact, I was intrigued as my previous check processor was Altcharge, whom owes me a significant amount of funds so I ceased processing with them.   

 The person that contacted me from http://acceptcheckstoday.com/ was Gil Vazquez.  This name was too familiar to me.  It turns out, that Gil Vazquez is a former employee of Altcharge!   Actually, according to his linked in, he was the Director of Sales at Altcharge!  He is the head scammer!!!

You can view his linked in profile at http://www.linkedin.com/pub/gil-vazquez/22/ba5/b32

So it looks like Gareth David Long and his people are at it again!  And trying to steal more of my money, AGAIN!   Spread the word fast before any of us get ripped off by these scoundrels again!

Upon digging deeper, it looks like they are all involved.  Roy Tahsin, John Dorff, Gareth David Long, Joe Kushner,  Gil Vazquez, Monique Caudle, Mike Barro,  all of them!      

What will it take to finally stop these people!???   How many times can this group run the same scam under a different name?!!  Here is a link to a ripoff report on Altcharge naming all of the key players.  It also includes information about the lawsuit currently filed against them, and a contact email address if you wish to get involved in the lawsuit to redeem your stolen funds as well.

If you have had no luck at reaching Altcharge, call AcceptChecksToday instead, thats where they are at anyways,  888-261-3044 

Spread the word!!!  Lets stop them before they screw more people over!!!  
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#6 UPDATE Employee

Altcharge AKA CheckProcess.Com are the same scam, new name

AUTHOR: ALTCHARGE AKA CHECKPROCESS.COM IS A - (United States of America)

So, it would seem David Gareth Long and his crew of cyber crooks are back at it again.   Their newest venture is called CheckProcess.Com, and is located in Cedar Hills, Texas.   They have also relocated their AmiBug Offices to Texas, and their Red Steel Jet Team to Lancaster Airport in Texas. 

David is so arrogant, he was dumb enough to place a photo of CheckProcess.Com's lobby area on the internet, in the lobby area you will find a monitor in the background with a Lamborghini.   If you zoom in, you will see Gareth standing next to his Lamborghini, and you guessed it, it was bought with money stolen from people like Sterling Investments.   Pictures will be attached below showing the lobby, the pic described, and, the orginal picutre showing David clearly next to his Lamborghini, with a nice article that he had written about himself overlayed.

CheckProcess.Com is his 3rd or 4th payment processor.  This man ios a criminal.   If you do business with him, he will steal your money.   We are actively pursuing him to regain stolen funds of our own.   To David and his band of merry theives, your reserve money is their own personal expense account.  You will never recieve them.   And, once the reserves are spent and gone, they just quit issuing you routine payouts and keep all of your money.

We have managed to locate CheckProcess.Coms physical location, not the PO Box David likes to use to hide his location.   We have gotten together with several other merchants that he has stolen from, and have gotten the FBI involved.   We will pursue him until he is imprisoned.  We are also pursuing Roy Tahsin, Davids "Head of Business Development", Joeseph Kushner, Davids Chief Technology Officer, John Dorff and Michael Barro, Davids "Risk and Security"  Officers, and Monique Caudle, Davids head of accounting.  We will not stop until all of these people are put in prison. 

David has used his ill gotten gains to invest in other business's, such as Nu Sanctuary Lounge and Laziza Restaurant and Lounge in Las Vegas.  He has also started his Red Steel Jet Team which features his L-29 Albatross fighter jet.

http://amibugllc.com/companies/ will list all of the companies he has created or invested in with our stolen money.

We will post more information soon as we recieve it. 
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#7 Author of original report

We Are Looking For Other Companies or Individuals

AUTHOR: franksterling - (United States of America)

Have you been ripped off by Altcharge?  Do you have information that would be helpful in pursuing claims against Altcharge or even criminal prosecution?  Please contact altchargescam at gmail dot com and provide whatever information you may have. Please help us stop this company from damaging anyone else.
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#8 UPDATE EX-employee responds

All parties listed ARE employed by altcharge / tpgsl

AUTHOR: Tired - (United States of America)

All parties listed on this complaint short of Scott Tracy are employed by Altcharge.  Scott Tracy may be an employee, however, I am not familiar with him so he must have been hired after I separated from the company.

Gareth Long and David Long are the same person.   His real name is David Gareth Long.   He chooses to go by Gareth when he starts doing business with you.  After he has burned you and stolen from you, he uses the name David during correspondence.  

Roy Tashin is David's right hand man.  Together, they knowingly commit fraud and allow fraudulent merchants (such as mortgage scams against the elderly) utilize their payment gateway to dump thousands of stale transactions into the system and essentially steal from senior citizens.  There are many reports backing that up right here on rip off report.

Monique Caudle is the proper spelling of her name, and she is the head of accounting for the company as well as the head of Human Resources.

How this man has been in business this long without being imprisoned is astonishing,  He truly laughs and thinks its funny when he receives correspondence from a client about where there funds they are due are.  Well, they are spent, that is why you did not receive them.

They utilize post office boxes to hide the physical address of their real office, and frequently move the physical office to prevent being found.  I have heard that their most recent office is actually located in Town Square which is right on Las Vegas Blvd.   Town Square offers office spaces on the top floors above the retail stores.

I am not sure about now, but David Gareth Long was in this country illegally on an expired Visa for quite some time.   To any and all that think about doing business with this company, BEWARE!

Everyone in the company, from the top down to their sales people are con artists!  Check the photos to see how they spend the money they steal from their clients

You can find more info about David at https://www.facebook.com/moosemanusa

You can find more about Monique at https://www.facebook.com/monique.caudle

You can find more about Roy at https://www.facebook.com/roy.tahsin
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#9 REBUTTAL Individual responds

Not affiliated with this company - please remove my name

AUTHOR: bubblegum - (United States of America)

My name needs to be removed from this report. I am not and never was affiliated with this company and their practices. These reports should be more scrutinized before they are published because now my name is all over the internet associated with this company, which is a complete lie.  Must be a www legal gray area because this is slander. I'm just very annoyed that I have to monitor that and register, fill this out and wait again and somone else can just post my name without any repercussions. I understand that all of these reports probably cannot be monitored, but really? (My name doesn't even show up on the court filings that is attached to the report, so why would it show up here?) So I'd appreciate if this could be done ASAP.
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