• Report: #178769

Complaint Review: Alt.com - AdultFriendFinder.com

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  • Submitted: Wed, March 01, 2006
  • Updated: Wed, March 01, 2006

  • Reported By:Earleville Maryland
Alt.com - AdultFriendFinder.com
www.alt.com Internet U.S.A.

Alt.com AdultFriendFinder.com ripoff, site does not correct gliches Internet

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This is the kind of replies I get when I ask for help to resolve gliches on this site...

I have been getting this "lip service" for over a year to a year and a half...

Dear Member,

Thank you for your continued participation with Adult Friend Finder.com!

Many members have expressed difficulty with some of our site features, as you have described in your previous e-mail. Please note that our Programmers are aware of these issues and are currently endeavoring to have the problem resolved as quickly as humanly possible.
In the meantime, we very much regret the inconvenience you're experiencing and continue to be grateful for your patience and understanding while we attempt to return you to a fully functional site. Please don't hesitate to reply with any additional questions, comments or suggestions, as we're more than happy to further assist you!

Thank you,

Paul L.
ALT.com Silver Support


===================
we shall see...so far I have asked for assistance over 30 times in over one
year and the problems continue and are becoming more pervasive...

----- Original Message -----
From:
To:
Sent: Wednesday, March 01, 2006 1:17 PM
Subject: Re: please fix my account [22113455]


> Dear Member,
>
> Our Programming Department has been notified of the issue and will look
> into this matter as soon as possible.
>
> For future reference please refer to Bug #31828
>
> Thank you,
>
> Paul L.
> ALT.com Silver Support
>
>
> ================
> you all keep sending me this busy work over and over again to no avail...I
> have answered these questions before and you still have not fixed my
> account...I think I may write about this shoddy site that only takes my
> money and does not operate an efficient site...I have been a silver member
> for a long time and I am appalled at your lack of caring that the site
> operates so badly...
>
> ----- Original Message -----
> From:
> To:
> Sent: Wednesday, March 01, 2006 11:23 AM
> Subject: Re: please fix my account [22113455]
>
>
>> Dear Member,
>>
>> Thank you for reporting a problem with your Network on ALT.com, however,
>> I
>> am not able to duplicate the issue at this time. This could be an issue
>> unrelated to ALT.com, or a temporary error. Please make sure you are not
>> logging in through a bookmark or favorite, as this may be the cause of
>> your problem.
>>
>> If the issue persists, please try using a different browser (e.g.
>> Netscape
>> 7.1, Internet Explorer) or updating your current browser.
>>
>> If you continue to experience the issue, please write back with the
>> following information so that I can assist you further:
>>
>> *Operating System
>> *Web browser and the version
>> *Internet connection type
>> *ISP
>> *Location where you live
>> *What feature of the Network is the issue occuring on
>> *Error messages if any
>> *How long has the issue been occuring
>> *How do you log into the site
>> *Have you tried clearing your browser's cache/cookies?
>>
>> Thank you,
>>
>> Juston L.
>> ALT.com Silver Support
>>
>>
>> ===============
>> I am able to view the images...I can't view my complete friend
>> network...I
>> have told you this before and you do not address the problem...call me @
>> 410-275-1324 to resolve these issues...many of my friends have similar
>> problems and are also not getting help to resolve them and so they are
>> leaving the site...most recent is WENDIECD...
>>
>> ----- Original Message -----
>> From:
>> To:
>> Sent: Wednesday, March 01, 2006 12:32 AM
>> Subject: please fix my account [22113455]
>>
>>
>>> Dear member :
>>>
>>> If you are unable to view images on our site, please through the
>>> following
>>> steps:
>>>
>>> If you use Mozilla Firefox :
>>> 1.Go to Tools.
>>> 2.Select Options.
>>> 3.Click on Web Features.
>>> 4.You will see a button ?~Exceptions?T to the right of ?oLoad
>>> Images?, click that button.
>>> 5.A list of images (web addresses) will appear if they have been
>>> blocked,
>>> please click on the ?~Remove all sites?T button.
>>>
>>> If you use Netscape:
>>> 1.Go to Edit.
>>> 2.Select Preferences.
>>> 3.Click on Privacy & Security.
>>> 4.Select Images.
>>> 5.Click on the ?~Manage Image Permissions?T button, A list of images
>>> (web addresses) will appear if they have been blocked, please click on
>>> the
>>> ?~Remove all sites?T button.
>>>
>>> Please feel free to contact us with any further questions or comments.
>>>
>>> Thank you,
>>>
>>> Meg H.
>>> ALT.com Support
>>>
>>> ================
>>> ====================
>>> Part 1
>>> ====================
>>> the errors keep adding up...I have written many many times and my
>>> account
>>> still does not function in many areas...my friend network does not list
>>> the recent friends nor the recent albums...I cannot access the entire
>>> listing of albums...this is not good...====================
>>> Part 2
>>> ====================
>>>
>>>
>>>
>>> the errors keep adding up...I have written
>>> many
>>> many times and my account still does not function in many areas...my
>>> friend
>>> network does not list the recent friends nor the recent albums...I
>>> cannot
>>> access
>>> the entire listing of albums...this is not
>>> good...
>>>


Dante
Earleville, Maryland
U.S.A.

This report was posted on Ripoff Report on 03/01/2006 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Altcom-AdultFriendFindercom/internet/Altcom-AdultFriendFindercom-ripoff-site-does-not-correct-gliches-Internet-178769. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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