• Report: #207227

Complaint Review: Always At Market

  • Submitted: Mon, August 21, 2006
  • Updated: Wed, July 22, 2009

  • Reported By:Lexington South Carolina
Always At Market
1545 Capital Drive, Suite 100 Carrollton, Texas U.S.A.

Always At Market Deceptive advertising and pricing, faulty warranty Carrollton Texas

*UPDATE Employee: Always At Market, Deceptive Advertising, Faulty Warranty

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I reently purchased several watches from Always at Home under the impression that the watches were far more valuable than they really are. I began to do some homework when I mentioned these watches to a local jeweler and him nor his brother (people over 40 years in the business) have ever heard of them. These so called fancy brands they are subdivided into six or so different types.

This wonderful $4,000 dollar watch is being sold all over the internet for thirty bucks. I am so glad my business partners are wasting preciious time and money buying these pieces of crap. The watches appear to be beautifully made and all that, but the pricing information is not given nor is the area of origion. The explanation I received from customer service for the Retail Pricing was that it was the summation of "all the materials if you bought them individually and put them together" would cost.

What the heck is that suppose to mean! And the best part the warranty on the watch itself. It comes with an internet based registeration aggreement ont he watch listing one service center in the world as it area of support. This so called world class watch can be found in all places some where near the Dallas Fortworth area. Got to love America home of the brave and scammers.

Jason
Lexington, South Carolina
U.S.A.

This report was posted on Ripoff Report on 08/21/2006 07:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Always-At-Market/Carrollton-Texas-75506/Always-At-Market-Deceptive-advertising-and-pricing-faulty-warranty-Carrollton-Texas-207227. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Always At Market, Deceptive Advertising, Faulty Warranty

AUTHOR: M. Williams - (U.S.A.)

In response to the report filed against Always At Market regarding the above header information, I would like to respond to this complaint. The watches produced by Always At Market are produced from the exact same components, casings and bracelets as other famous brand watches. All components are obtained from the same suppliers/vendors that the famous brand watch makers purchase from. The reason jewelry store owners/retail operator do not know the styles or brands of our merchandise is because these products are not sold through retail outlets. These items are sold only on Approved Auction Sites which ensures that our products are exclusive only to these approved vendors. The only way a consumer can make a purchase of one of our watches is to bid and win the item on one of the Approved Auction Sites. Every watch sold by Always at Market carries a 1 year warranty on all working mechanical parts. Cosmetic features are not covered items under the warranty program. The warranty is good for the original buyer. The buyer has the Invoice as proof of purchase that will match up with our records. Any watch purchased on any non approved auction site, such as Ebay, will not carry a warranty since the warranty is non transferable. Repair service will still be provided to the customer, but not under the warranty program.
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