• Report: #994532

Complaint Review: Always Safe

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  • Submitted: Thu, January 10, 2013
  • Updated: Thu, January 10, 2013

  • Reported By: Jean — Galion Ohio United States of America
Always Safe
2 Sycamore St. Tiffin, Ohio United States of America

Always Safe ADT BEWARE of SO CALLED HOME SECURITY such as ADT,they are slick talking salesman when it comes to sticking it to you ,If your not happy with it,try getting them to take it out (GOOD LUCK) All they can sa Tiffin, Ohio

*Consumer Comment: What you fail to mention is that there is at least a two year contract...

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BEWARE of SO CALLED HOME SECURITY such as ADT,they are slick talking salesman when it comes to sticking it to you ,If your not happy with it,try getting them to take it out (GOOD LUCK) All they can say is to bad your stuck with it like it or not!!!!!!Your bank won't help by stopping payments,guess that depends on your bank also!!!! We haven't set this so called security for over a month , one of the reasons is it only covers 3 doors,what happens if someone comes through the back door or even through a window???? I have better security in the home with my dogs and ball bats then this system offers!!!! My mother is 88 on so.sec. and really can't afford this yet they make sure they take the money out of her account every month . HELP!!!

This report was posted on Ripoff Report on 01/10/2013 11:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Always-Safe/Tiffin-Ohio-44883/Always-Safe-ADT-BEWARE-of-SO-CALLED-HOME-SECURITY-such-as-ADTthey-are-slick-talking-sales-994532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

What you fail to mention is that there is at least a two year contract...

AUTHOR: Ken - (USA)

that was signed when the alarm system was put in. The contract also notes a pro-rated early cancellation penalty.

Another thing that's likely in the contract is a "time window" for cancellation and a specified method of doing so. Usually it must be cancelled in writing at least 30 days before the conract is up.  If not, the contract will automatically renew in one year increments and have the same cancellation requirements,

I suspect the system has some sort of motion sensor in addition to the door and window sensors...most do.

When I had the ADT system, it DID include a special motion detector above the front door that would not alarm with pets moving around.  It works VERY well.

"Your bank won't help by stopping payments,guess that depends on your bank also.."

No, it doesn't depend on your bank...they are aware it's a legally binding contract and can't help you. The reason for a contract is to spell out in WRITING, the terms each contract signer is required to follow.

I do NOT work for ADT and never have, in fact I did, but switched to Vivint to receive, in my opinion, a better, easier to use, system.

Be SURE to read the contract and follow ALL its cancellation terms or you WILL see an auto-renewal.

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