This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
On Friday, July 16, 2010, I took my Amana microwave oven to CJ's microwave service center at 6711 North Armenia Avenue in Tampa for repairs. The extensive signing led me to believe that I would soon have my microwave oven fixed. There were signs proclaiming that "Yeah, CJ can fix it!" as well as other boasts about the thousands and tens of thousands of microwaves that this business had fixed already. A pre-paid, non-refundable fee was required which I paid. The next day I was contacted by CJ's and informed that there were no spare parts available to fix an Amana microwave such as mine. I contacted Amana and complained. Amana wrote back and said that they would forward my concerns to "engineers and managers" and that I was a "valued customer". No I'm not! If Amana cared about customers, their "engineers and managers" would make sure that spare parts were available to fix what they build. And since CJ's is supposed to be the big microwave repair experts (you should see all their signs!), they would simply be honest with customers and inform us that (before they collect the non-refundable upfront charge) that your chances of actually getting an Amana microwave oven repaired are negligible since spare parts are not available. I will never buy another Amana appliance again and hope that others will join me in boycotting this smug, arrogant dishonest company that thinks of loyal customers an expendable commodity that can just be discardrd (as I was) and easily replaced with yet another "marketeering" campaign. I feel very disrespected, dismissed and ripped-off by Amana applianes and CJ's microwave. The only way I can make my displesure known is to never give them any more of my money. I invite other fed-up consumers to join me.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.