• Report: #278923

Complaint Review: Amana Refrigeration Products

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  • Submitted: Mon, October 15, 2007
  • Updated: Mon, October 15, 2007

  • Reported By:tacoma Washington
Amana Refrigeration Products
2800 220 Trl Amana,, Iowa U.S.A.

Amana Appliances - Amana Refrigeration Products Maybe they think CS (customer service) stands for Completely Stupid Amana, Iowa

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We bought a bottom mount Amana refrigerator (B136) in Dec of 1999. Yes, that's 7 years ago but we've had problems with it even while it was in warranty.

First, the inside lights wouldn't shut off when we closed the door and it got very, very hot . We were lucky to be home or we would have had a refrigerator full of rotten food. The repairman "fixed it" but about 2 years later, the same thing happend. We couldn't risk having this happen while we were away. If food rotted, it could destroy the whole refrigerator with noxious smells. So, we just leave the lights out all the time - very inconvenient.

In July of 2006, the temperatures in the refrigerator and freezer went hay wire. The repairman "fixed it" by replacing the electronic control board. - very expensive. Now the temps are haywire again.

Whirlpool bought Amana so I called them. I said that since there are recurring problems of the same issues, there has to be a design flaw or something similar. Having the repairman "fix it" is not getting at the real problems. They could care less since its out of warranty.

Pam
tacoma, Washington
U.S.A.


This report was posted on Ripoff Report on 10/15/2007 07:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Amana-Refrigeration-Products/Amana-Iowa-52204/Amana-Appliances-Amana-Refrigeration-Products-Maybe-they-think-CS-customer-service-sta-278923. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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