• Report: #287073

Complaint Review: Amana

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  • Submitted: Tue, November 27, 2007
  • Updated: Tue, November 27, 2007

  • Reported By:Seattle Washington
Amana
553 Benson Road Benton Harbor, Michigan U.S.A.

Amana, Maytag, Whirlpool, Refrigerator Lemon Benton Harbor Michigan

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We bought a SS Amana top-bottom refrigerator/freezer in 2004. Very recently, Nov. 2007, it started making a buzzing sound that would last ~ 30 seconds followed by a click. This noise was intermittent though it would often repeat every 3-4 minutes.

It was not a normal sound (as Amana tries to claim on their website), otherwise it should have been doing it for the three years prior.

Last night it seemed to get worse so I read various consumer-related websites and found several others have had a similar problem which eventually led to the refrigerator/freezer to stop working.

Sure enough, this morning we came downstairs to find that the freezer had thawed and the refrigerator was no longer cool. The buzzing/clicking sound continued however, the light was on, the temperature controls were all the same as before.

The problem, according to the online repair advice forums is likely a faulty compressor motor/starter. Given the enormous number of similar complaints found on various websites, I believe it is time to demand Amana, owned now by Whirlpool, recall these products. Is anyone willing to take on a class-action lawsuit to help force this action?

Joel
Seattle, Washington
U.S.A.

This report was posted on Ripoff Report on 11/27/2007 09:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Amana/Benton-Harbor-Michigan/Amana-Maytag-Whirlpool-Refrigerator-Lemon-Benton-Harbor-Michigan-287073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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