• Report: #955410

Complaint Review: Amazing Pool Repairs

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  • Submitted: Mon, October 15, 2012
  • Updated: Mon, October 15, 2012

  • Reported By: Ian — Arlington Texas United States of America
Amazing Pool Repairs
P.O BOX 123703, FT. WORTH TX 76121 Fort Worth, Texas United States of America

Amazing Pool Repairs Daniel Ward RUBBISH CRACK REPAIR & SUB-STANDARD RESURFACING PROCESS Fort Worth, Texas

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This guy Daniel Ward is the epitomy of a con-artist. His first contact is a great glossy flyer that arrives in your mailbox claiming :-
"We Are A Full Remodel Company With Over 25 Yr. Experience In The Swimming Pool Industry".  GOT CRACKS ? We are a crack repair specialist with a 10 yr warranty on all crack repairs".

This was just what I was looking for. A company who could repair a 20' long crack that spidered across the bottom of my pool. Daniel Ward provided his free estimate and we agreed a price of $5400. They had a "very special process" that they used to repair cracks. They would empty and dry the pool, then fibreglass the cracks, before applying a "very special" epoxy paint over the entire surface of the pool. "No need to replaster it. The paint is the secret.

He asked for and received $2500 upfront.

Like the other complainants mentioned, his 'crew' appeared to be 1 scrufy, tatooed character named John, who seemed to smoke more than he worked, and very occasionally a dimwit teenager who was semi-competent with a brush, bucket and shovel.
 
The entire operation took 3 weeks and for at least one of those weeks, no-one showed up. Finally after calling for days, Daniel showed up alone, with a face like thunder. The weather forecast for that day was rain in the mid-afternoon. He worked like a madman, painting on the "Magic Paint", before the weather broke.  I happened to mention that his 'wokmate' had mentioned that they always applied 3 coats of the paint (5 gallons) each time and that it cost them $500 for each 5 gallon bucket. Daniels response was "Rubbish! we only apply 1 coat, and this is it!".

Once finished, he asked for the balance of his monies, and I in return asked for a copy of his warranty, a bolier plate, non-specific photcopy that had zero reference to his company.

Now, 6 months later, the paint is flaking, the cracks have reopened and the pool leaks again.

LESSON -  If a flyer doesn't have a Street Address, or Company Website Address, DON'T DO BUSINESS WITH THEM !!!

LESSON - Get a copy of their Driving License.

LESSON - Take the time and Check around first. I found this complaint, and others that could have saved me $5400 !

LESSON - Call the Police. File in the SMALL CLAIMS COURT.


This report was posted on Ripoff Report on 10/15/2012 03:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Amazing-Pool-Repairs/Fort-Worth-Texas-76121/Amazing-Pool-Repairs-Daniel-Ward-RUBBISH-CRACK-REPAIR-SUB-STANDARD-RESURFACING-PROCESS-955410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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