Complaint Review: Amazon A-Z Claims - Select State/Province
- Amazon A-Z Claims Select State/Province USA
- Phone:
- Web: www.amazon.com
- Category: On-Line Stores
Amazon A-Z Claims Bobbili Vipul Account Specialist A-Z claims ignores seller responces and sides with buyers dispite documentation. Florida
*General Comment: Amazon A-Z ripped me off!!
*Author of original report: Amazon A-Z Claims Amended Final Decision
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A buyer requested a return, received a prepaid stamp and postage, while at the same time he filed a claim and received a refund without sending the product back. A-Z claims somehow missed that I did in fact respond to the A-Z Claim by Phone and via amazons messaging system. I have proof attached that Amazon A-Z Claim failed to document my response. Because of this the buyer stole my product and a prepaid stamp with the assistance of amazon. Within Hours of the A-Z Claim you will see in my records that I contacted Amazon and Contacted the buyer as told. You will see that A-Z claim did not document my response and issued a refund without my approval.
Order #: 111-0032776-4047460
ASIN:B00DYDKB8G
This report was posted on Ripoff Report on 09/29/2013 03:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/amazon-a-z-claims/select-stateprovince/amazon-a-z-claims-bobbili-vipul-account-specialist-a-z-claims-ignores-seller-responces-an-1088164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 General Comment
Amazon A-Z ripped me off!!
AUTHOR: Vicki S - ()
SUBMITTED: Thursday, January 16, 2014
The exact same thing is happening to me! I sold a "Brand New Sealed in the Box" item. The buyer bought it & than asked Amazon for a refund stating it had Major glitches & didn't work! We responded with in 1 day 19 hours & asked the buyer what were the glitches since my husband knows these products inside & out! Also this is a Brand New one!! Well, NO RESPONSE from the buyer! I wrote him 3 times, Amazon ignored my responses & than said I didn't have to do anything that Case Closed. So I thought ok, I guess he changed his mind or whatever, but than all of a sudden Amazon takes $240 out of my bank without my permission or anything! I called several times, I emailed many times & they just email me saying "Case Closed"! Well, I don't have my product back & they took the money back! N ow I am out everything!! What can I do about this???? Oh, and they said I never responded to an email, NOT TRUE!!!!
#1 Author of original report
Amazon A-Z Claims Amended Final Decision
AUTHOR: robertjb - ()
SUBMITTED: Monday, September 30, 2013
A-Z claims amended their decision in favor of the buyer and credited my account.
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