- Report: #1088164
Report - Rebuttal - Arbitrate
Complaint Review: Amazon A-Z Claims
Amazon A-Z Claims Bobbili Vipul Account Specialist A-Z claims ignores seller responces and sides with buyers dispite documentation. Florida
*General Comment: Amazon A-Z ripped me off!!
*Author of original report: Amazon A-Z Claims Amended Final Decision
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A buyer requested a return, received a prepaid stamp and postage, while at the same time he filed a claim and received a refund without sending the product back. A-Z claims somehow missed that I did in fact respond to the A-Z Claim by Phone and via amazons messaging system. I have proof attached that Amazon A-Z Claim failed to document my response. Because of this the buyer stole my product and a prepaid stamp with the assistance of amazon. Within Hours of the A-Z Claim you will see in my records that I contacted Amazon and Contacted the buyer as told. You will see that A-Z claim did not document my response and issued a refund without my approval.
Order #: 111-0032776-4047460
This report was posted on Ripoff Report on 09/29/2013 03:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Amazon-A-Z-Claims/Select-StateProvince/Amazon-A-Z-Claims-Bobbili-Vipul-Account-Specialist-A-Z-claims-ignores-seller-responces-an-1088164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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