- Report: #1012919
Report - Rebuttal - Arbitrate
Complaint Review: Amazon Simple Pay
Amazon Simple Pay1200 12th Ave Suite 1200 Seattle, Washington United States of America
Amazon Simple Pay Jeffrey P Bezos Amazon Simple Pay Illegal Business Practices Seattle, Washington
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When a customer enters their bank account information, Amazon makes two small deposits into the account. The two deposit amounts must then be entered into Amazons system so that they can "verify" the bank account before funds can be transferred. In the meantime a seller is allowed to collect funds from their customers for products, services, etc. After a few weeks and after you have accumulated a rather large sum of your customers funds, you will find that you are still awaiting the two small "deposits" into your bank account from Amazon. You will make several attempts to contact Amazon about the deposits and you will receive a response, usually within 2-3 days. The response will undoubtedly be "We were unable to verify the two deposits into you bank account". This is a scripted answer, as I have found from perusing others complaints from around the world. The sad fact is that Amazon never makes the two small "deposits" into your bank account. This will leave you in quite a predicament for quite a while.
You will most likely continue using the credit card processing service as you do not want to disappoint your customers. However those two small "deposits" will never come and you will be unable to withdraw any of your funds. I personally submitted 3 bank accounts, even opening one of them solely for the purpose of collecting my funds from Amazon. The first two bank accounts were completely valid, I have had them for several years without a single problem. However for reasons only known to Amazon, the two small "deposits" that they submitted never found their way into any of my bank accounts. I was forced to cease using their service because I was unable to collect my customers funds from Amazon. I am sure that this is a routine complaint for you guys and if a human ever reads this, it will simply be dismissed as an "isolated case". I can assure you however that I am not the only one that has experienced this issue.
As I stated earlier, please take a few minutes to search the internet for complaints about Amazon Simple Pay. I am sure you will be surprised. Please take the time to investigate this issue in detail. If you do decide to contact Amazon, please do not accept the first response that you receive. Please take the time and initiative to actually investigate Amazon Simple Pay.
This report was posted on Ripoff Report on 02/12/2013 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Amazon-Simple-Pay/Seattle-Washington-98144/Amazon-Simple-Pay-Jeffrey-P-Bezos-Amazon-Simple-Pay-Illegal-Business-Practices-Seattle-Wa-1012919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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