• Report: #993464

Complaint Review: Amazon

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  • Submitted: Tue, January 08, 2013
  • Updated: Tue, January 08, 2013

  • Reported By: Dee — Ruckersville Virginia United States of America
Amazon
1600 Worldwide Blvd Hebron, Kentucky United States of America

Amazon Warehouse Deals, Inc. Refusal to Correct Wrong Item Sent Hebron, Kentucky

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After waiting an inordinate amount of time, then receiving the incorrect (and damaged) item from Amazon, I called to arrange to have the item picked up and replaced.  Keep in mind that the incorrect item sent weighed approximately 80 lbs. - something I was unable to transport myself.  This item had to be transported to my home and I hired someone to assemble it, only to arrive to find the incorrect item sitting in my home.  Amazon refused to have it picked up at my house, so I have to return this monstrosity to my office.  When I asked when I would receive the correct order, I was told that since this was sent by a 3rd party, I would have to re-order.  Further, I was told that the price at which I originally ordered the item was no longer available and Amazon refused to give me a replacement at the original price.  Upon doing some checking, Amazon indeed owns Warehouse Deals, Inc. and could and should have corrected this.  It's a very poor and unprofessional way to do business and it is quite unlikely that I will order from Amazon again. 

This report was posted on Ripoff Report on 01/08/2013 02:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Amazon/Hebron-Kentucky-41048/Amazon-Warehouse-Deals-Inc-Refusal-to-Correct-Wrong-Item-Sent-Hebron-Kentucky-993464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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