- Report: #1080101
Report - Rebuttal - Arbitrate
Complaint Review: Amazon
Amazon1200 12th Ave. South, Ste. 1200 Seattle, Washington USA
Amazon kindle Fire stops working as soon as warranty expires Seattle Washington
*Consumer Comment: But
*Author of original report: Who are you and why are you defending Amazon when you have no clue
*General Comment: Incorrect!!
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I purchased a Kindle Fire in December 2011.
In April 2013 it would not charge. I contacted Amazon and they said that they had problems with this device and that they would send me a new charger. They did. This helped for a couple of months.
By July 1013, the device would not charge with the new charger.
I called Amazon and they said that the device was out of warranty and that I would have to purchase another one. This device lasted less than a year and a half before I started having problems with it. It was less than 6 months out of warranty! Apparently they manufacture devices that only work while under warranty. They offered me a new 2nd generation Kindle for $129 to replace the one I paid $199 for 18 months ago. Why would I want another shoddy device that I have to pay for?
This is really a ripoff and an example of a large manufacturer really taking advantage of consumers.
This report was posted on Ripoff Report on 08/29/2013 09:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Amazon/Seattle-Washington-98144-2/Amazon-kindle-Fire-stops-working-as-soon-as-warranty-expires-Seattle-Washington-1080101. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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