- Report: #1064082
Report - Rebuttal - Arbitrate
Complaint Review: Amazon
Amazon KINDLE FIRE only lasts until out of Warranty! Internet
*General Comment: This is a common issue with Kindles
*Consumer Comment: Different opinion
*General Comment: Tighten that tin foil hat!!
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I've had my Kindle fire for 1 year and 8 months, recently it quit charging. thinking it was the charging cable, i tried a different one, no dice. So, i contacted amazon customer service. After several trouble shooting steps, and nothing happening, the rep informed me that the issue with my kindle fire could not be fixed, and that my Kindle fire was 8 months out of Warranty. How convenient! The rep then stated that they could offer me another one at a discount. I paid $199 for this kindle back in nov 2011, and it is now unusable in 7/13. I shouldn't have to PURCHASE another one.
This one should still work! And Amazon should stand behind their products, especially since they have known that the kindle fire (1st gen) have issues with the charging port coming loose. Amazod has designed a product that will only last until it's out of warranty, and when the thing starts falling apart, Amazon looks the other way. They offered me another kindle fire for $139.00, as we'll as some other even higher priced Kindle fires. If I had purchased the one for $139.00, that would be $338 for the total spent on 1 working Kindle Fire, and who knows how long it would last...another year and a half...Maybe.
This report was posted on Ripoff Report on 07/03/2013 06:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Amazon/internet/Amazon-KINDLE-FIRE-only-lasts-until-out-of-Warranty-Internet-1064082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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