ED Magedson – Founder
Amazon Digital Services LLC Bait and Switch !!! No Satisfaction or Customer Service Here!!! Internet
I placed an order on PRIME DAY (July 12th) for a 7" Fire Tablet at the price of $33. something. I had previously bought one for my Mom for a gift and had been pleased with it so decided to order one for myself. I thought it was a good deal. Well I got it yesterday.
The Touch Screen virtually didn't work and it would not get rid of a Washington Post App I did NOT want as it was a subscription and what do I care about Washington in Texas?
So I wanted to EXCHANGE the one I had for one that worked. That was NOT an option!!!
Customer Service, if you can call it that, was swift to give me a refund but refused to exchange the tablet. Now considering that they squirred up an order previously and gave me not the bedbug mattress ENCASEMENTS I had ordered but fitted bedbug SHEETS (which I let go and did not exchange) I was MIGHTY UNHAPPY.
I feel like Prime Day was just an opportunity to pass off INFERIOR products to the public and then stick them with them!!!!
I will be limiting my business with Amazon from now on. I am VERY disappointed in the company and it's service!!!!
This report was posted on Ripoff Report on 07/18/2016 01:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Amazoncom/internet/Amazon-Digital-Services-LLC-Bait-and-Switch-No-Satisfaction-or-Customer-Service-Here-1317452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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