- Report: #1006218
Report - Rebuttal - Arbitrate
Complaint Review: Amazon.com
Amazon.comInternet United States of America
Amazon.com Kindle--Defective Product Internet
*Consumer Comment: Really?
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I am very disappointed with Amazon's poor customer service and failure to take responsibility for what is clearly a defective product. I have now lost all access to the 6 or 7 books that I have purchased, and the only way to regain access would be to dole out another $70. Given that I can't expect the next Kindle to last more than a year, and that I would need to repeat this cycle over and over again, this does not seem to be an economical proposition.
Save yourself the time and money and stick to real books, or try the Nook. Barnes and Noble might be more considerate of their customers.
This report was posted on Ripoff Report on 01/30/2013 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Amazoncom/internet/Amazoncom-Kindle-Defective-Product-Internet-1006218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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