• Report: #1090600

Complaint Review: Amazon.com

  • Submitted: Wed, October 09, 2013
  • Updated: Wed, October 09, 2013

  • Reported By: Daviator — Pennsylvania
Amazon.com
www.amazon.com Internet USA

Amazon.com Search, filter and sorting reslts are rigged. internet Washington

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Amazon's search, filter and sorting tools do not produce accurate results. It appears as if items are presented out of order in order to favor certain manufacturers and/or suppliers over others. I have reported it to Amazon in the past and they have been able to reproduce my results but offered no explanation.

The example below is typical of the results I have found on other searches. It is NOT a onetime anomaly.

Example:
I entered "Smoke Detector" in the search field at Amazon.com

I then filtered by "Prime Eligible"
I then filtered by 4 stars or greater (reviews)
I then selected "Tools and Home Improvement" as the category
Finally I sorted by price, low to high. 

The results were smoke detectors priced in the following order:
$10.38
$7.89
$15.89
$15.04
$7.99
$10.29
$19.97
$9.47

I can only conclude that Amazon is favoring certain manufacturers and/or suppliers over another and moving their products higher on the search/sort/filter results list.


This report was posted on Ripoff Report on 10/09/2013 07:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Amazoncom/internet/Amazoncom-Search-filter-and-sorting-reslts-are-rigged-internet-Washington-1090600. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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