- Report: #946548
Report - Rebuttal - Arbitrate
Complaint Review: Amazon.com
Amazon.comInternet United States of America
Amazon.com Seller-performance UNFAIR SUSPENTION OF MY ACCOUNT, Internet
Their rating system is terrible. I had 6 claims put on my account and they suspended me. 6 claims outta over 900 sales!! They dont care how many positive feedbacks you recieve just the negative.
On top of it one of those claims came from a woman holding me responsible for shipping her item to wrong address. She says she changed her address and Amazon DIDNT UPDATE IT!! So the claim goes on me?? People have questions about their item and just immediatly place an A to Z claim without even contacting me first! They shouldnt be able to file a claim if they have not contacted seller first? How do they allow that? And Amazon should ask questions before permanantly marking my account! If you email them to look at the transaction they say doesnt matter they cant remove the claim, you believe this??
One buyer placed it by accident because he couldnt figure out how to place a return authorization, he removed the A to Z claim apologized for the mistake BUT AMAZON KEEPS IT ON MY ACCOUNT!! And good luck trying to communicate with them because THEY WONT COMMUNICATE WITH YOU. Once they suspend you they refuse to communicate with you!! What kind of crap is that??
Meanwhile I have my money invested in merchandise, shipping supplies and equipment, a truck and a place I rent and because of their and buyer mistakes being clueless on how to do things on that website IM SUSPENDED FOR GOOD!!
They made me invest money and put in a business plan and they still wont reacctivate me! Why would you tell me to correct problems and then when I spend money to do so stop communicating with me and ignor me!
I want to sue them because they have put my life in a financial wind storm and Im approaching bankcruptcy over it because I was all invested in this company. SOMEONE HELP!
This report was posted on Ripoff Report on 09/25/2012 04:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Amazoncom/internet/Amazoncom-Seller-performance-UNFAIR-SUSPENTION-OF-MY-ACCOUNT-Internet-946548. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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