• Report: #1128590

Complaint Review: Amber Option.com (AlgoCharge.com)

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  • Submitted: Wed, March 05, 2014
  • Updated: Wed, March 05, 2014

  • Reported By: Steve — Mississauga Ontario
Amber Option.com (AlgoCharge.com)
5 Secretary,s Lane,Gibraltar, Gibraltar, Select State/Province Gibraltar

Amber Option.com ,AlgoCharge.com, Chris Jenks Amber Option Support Team With-hold $200.00USDof my funds, not used for trading Binary Options. Gibraltar Gibraltar,Spain

*UPDATE Employee ..inside information: Let's solve this issue

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I asked for refund of my deposit of $200.00 USD for the purpose of traiding Binary Options.

Trading did not start because the person advertising Free Option trading sytem never cam trough with his promiss. In a "training Webinar" he Seth Warburtonm ( Click Click) the Free Systen as advertzed was sellig

for $495/900?. However before the Webinar the interested parties HAD TO sign -up with Amber option for

a tradingg account. Thast is a real scam/ froude.

Amber Option never responded to my request for Refund.

I received only one short emal when I ask for a traning ( demo) account. 

The NEGATIVE response came from Chris Jenks, Amber Option Support Team.

 

 


This report was posted on Ripoff Report on 03/05/2014 05:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Amber-Optioncom-AlgoChargecom/Gibraltar-Select-StateProvince/Amber-Optioncom-AlgoChargecom-Chris-Jenks-Amber-Option-Support-Team-With-hold-20000-1128590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee ..inside information

Let's solve this issue

AUTHOR: Matthew Parker - ()

Hi,

 First of all, I'm really sorry about problems you've had with Amber Options. Customer satisfaction is our priority and we'd like to solve this issue as soon as possible.

 I'd like to point out that 'click click software' is a standalone signal application that can be used with any broker and we're sorry it didn't work for you, but we're not the ones to be blaimed for it. Please contact this software developer for support.

 Anyway, we accept the fact we could have delivered a better customer service. Please accept my apologizes.

 And please email me at matthew @ amberoptions.com and we'll proccess your withdrawal right away. 

 I'm looking forward to hearing from you.

 Regards,

Matthew Parker

Customer Relations Manager

Amber Options

 

 

 

 

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