- Report: #571294
Report - Rebuttal - Arbitrate
Complaint Review: Amber Pet Alert
Amber Pet Alert8605 Santa Monica Blvd Los Angeles, California United States of America
Amber Pet Alert - Petamberalert.com Heartless predators who take advantage of people who've lost their pets Los Angeles, California
*REBUTTAL Owner of company: Completely false.
This company is a scam that takes money from people who are in desperate need of help in finding their lost pets.
My dog had gotten out of our yard and in my panic I found this website in hopes it would help me in finding her. I never received a confirmation email. When I called, I only got their answering machine. I finally got a reply to my second email to them, only to be told to check my spam folder. They were added to my safe senders list already, which I informed them.
After a few emails, I requested a list of where the flyers were sent to, only to be told their processing department would be notified and would get back to me nlt the 17th of Feb. I still have not heard from them. I emailed them again this morning requesting a full refund, which they stated in their last email to me I would receive a full refund if they could not provide my requested list, which I have not.
I am now awaiting my full refund and I am also going to report them to the Better Business Bureau. I do not understand how this "company" can still be allowed to falsely advertise on the internet when after doing more research on them, it is a known fact that they are not legitimate. They do nothing but charge consumers for providing false hope that they are actually helping them in finding their lost pets.
I am totally disgusted by these people. I have let my family and friends know to pass the word that both sites being used by this scam artist are fake and nothing but a rip off.
This report was posted on Ripoff Report on 02/18/2010 09:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Amber-Pet-Alert/Los-Angeles-California-90069/Amber-Pet-Alert-Petamberalertcom-Heartless-predators-who-take-advantage-of-people-whov-571294. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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