• Report: #571294

Complaint Review: Amber Pet Alert

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  • Submitted: Thu, February 18, 2010
  • Updated: Wed, November 28, 2012

  • Reported By: April — Barstow California United States of America
Amber Pet Alert
8605 Santa Monica Blvd Los Angeles, California United States of America

Amber Pet Alert - Petamberalert.com Heartless predators who take advantage of people who've lost their pets Los Angeles, California

*REBUTTAL Owner of company: Completely false.

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This company is a scam that takes money from people who are in desperate need of help in finding their lost pets.

My dog had gotten out of our yard and in my panic I found this website in hopes it would help me in finding her. I never received a confirmation email. When I called, I only got their answering machine. I finally got a reply to my second email to them, only to be told to check my spam folder. They were added to my safe senders list already, which I informed them.

After a few emails, I requested a list of where the flyers were sent to, only to be told their processing department would be notified and would get back to me nlt the 17th of Feb. I still have not heard from them. I emailed them again this morning requesting a full refund, which they stated in their last email to me I would receive a full refund if they could not provide my requested list, which I have not.

I am now awaiting my full refund and I am also going to report them to the Better Business Bureau. I do not understand how this "company" can still be allowed to falsely advertise on the internet when after doing more research on them, it is a known fact that they are not legitimate. They do nothing but charge consumers for providing false hope that they are actually helping them in finding their lost pets.

I am totally disgusted by these people. I have let my family and friends know to pass the word that both sites being used by this scam artist are fake and nothing but a rip off.

 

 


This report was posted on Ripoff Report on 02/18/2010 09:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Amber-Pet-Alert/Los-Angeles-California-90069/Amber-Pet-Alert-Petamberalertcom-Heartless-predators-who-take-advantage-of-people-whov-571294. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Completely false.

AUTHOR: Mark - (United States of America)

PetAmberAlert.com is an automated service which allows each user to login online, click on "my alerts" and download the alert log + map. This is the "proof" that shows each order was processed. Phone alerts will show the listing of neighbors, and a time stamped log of calls placed by the computer. Each call is noted as a "Live Answer", "Answering Machine Message" or "No Answer".  Fax alerts will show a log of each business and a fax transmission status from our in house fax server.  

PetAmberAlert.com is the #1 lost pet notification system in the USA with over 30,000+ satisfied customers.
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