- Report: #933665
Report - Rebuttal - Arbitrate
Complaint Review: Ambit Energy
Ambit EnergyP.O. Box 660462 Dallas, Texas United States of America
Ambit Energy Green trumps Customer Service Dallas, Texas
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
After filing a report to the PUCT, I asked about the "disconnect fee" and PUCT said they would look into it. The next morning I received a call from Ambit, irritated about the complaint; they said they would return the fee, but it was Ambit policy not to do so and that I had agreed to the policy (don't remember anything about slamming and termination fee though). It's been almost a month, the fee is still on my bill and when I spoke to Ambit's customer service, I was told "it hasn't been released by billing yet;" of course not, I was only billed for $45, there is $175 left to apply to "future invoices." I guess it's another call to PUCT to find out if I'm in the no cost money loaning business!
This report was posted on Ripoff Report on 08/28/2012 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ambit-Energy/Dallas-Texas-75266-0462/Ambit-Energy-Green-trumps-Customer-Service-Dallas-Texas-933665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.