- Report: #997380
Report - Rebuttal - Arbitrate
Complaint Review: Ambit Energy
Ambit EnergyPO Box 660462 Plano, Texas United States of America
Ambit Energy DECEPTIVE ELECTRICITY RATES PENALIZE GREEN ENERGY CONSUMER Plano, Texas
We had the Ambit service for four month and never knew what their charges were. There was no actual Ambit billing data on our monthly statement issued by JCP&L, our power line provider. We thought that our solar panels were generating enough electricity to neutralize Ambit billing.
Then, without cause, Ambit dropped us as customer. All of the sudden, four months of billing were posted by Ambit, all of which was not offset by the energy credits produced by our green energy system.
We contacted JCP&L about the discrepancy. They noted that Ambit might not have allowed for the solar credits. Than I spoke to Ambit Customer Service. The representative confirmed that her company does not allow green energy credits.
The Ambit website notes the following:
"Green, 12 Months 10.94 per kWh Certified Green Select 12 Month Term: Power your energy needs while making the world a cleaner place."
While the multi-level marketing company touts the virtues of green energy, they, however, penalized us by charging nearly double for net consumption after excluding green credits. It was done, surreptitiously, upon dropping their service.
This is a ripoff!
This report was posted on Ripoff Report on 01/15/2013 02:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ambit-Energy/Plano-Texas-75266/Ambit-Energy-DECEPTIVE-ELECTRICITY-RATES-PENALIZE-GREEN-ENERGY-CONSUMER-Plano-Texas-997380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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