- Report: #22948
Report - Rebuttal - Arbitrate
Complaint Review: Ameri-Source Publications
Ameri-Source PublicationsP. O. Box 2661, Champlain, NY 12919 Champlain, New York U.S.A.
Ameri-Source Publications ripoff Champlain New York
*Consumer Comment: Emma's Ethics Lesson ..it is possible to edit a tape to make it look like I've agreed to just about anything?
*UPDATE EX-employee responds: calm down, I never said the taped conversation was a binding contract
*Consumer Comment: Most States have a law in force that gives a customer 72 hours to cancel a sale.
*UPDATE EX-employee responds: Yes this company does scam people all the time, even churches
*Consumer Suggestion: Go Directly to Pavlos Angelatos at World Wide Source AKA American Solutions Information, Kindly Refuse to Talk with His Underlings!
*Consumer Suggestion: Not required to pay
*Consumer Suggestion: How to fight fake orders/collections?
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When contacted by the church to determine what this was about, we encountered a very rude person who informed us that this was a listing ordered by the former minister of this church. All further contact with this company either resulted in no return call when a message was left, or extreme rudeness was used to discourage any further attempt to resolve this billing. All of this transpired BEFORE the publication was printed.
Beside the unnecessary nature of a local church of 50 people wanting or needing a national listing, the minister was not authorized to make purchases of this amount. That is reserved for the Board of Trustees only. When asked, the minister had no knowledge of ever intending to place an order or even of having engaged in a conversation regarding an order. The claim of an order by Ameri-Source was entirely bogus.
The company claims to have a recording of the minister placing the order and agreeing that she had the authority to be able to do so.
We have repeatedly told Ameri-Source Publications we do not intend to pay for something the board did not order or authorize or even have use for.
Today, 6/18/2002 we received a call from American Solutions, a collection company that we feel is a division of Ameri-Source. A Steve Jarrett (possibly an alias) at 1-866-299-4531 attempted to collect this bogus invoice.
In no time he was willing to waive the $9.00 service charge and reduce the billing to a $69.95 "cancellation charge."
It is my opinion that this "cancellation charge," is a number designed to be small enough that most small churches will pay to get the matter handled, and after all it is lees then retaining a lawyer. In that light, I feel it should be called an "extortion fee."
I have found where Ameri-Source Publications has an unsatisfactory business performance record with the Buffalo, NY BBB and has generated 448 complaints as of nearly a year ago.
This report was posted on Ripoff Report on 06/18/2002 10:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ameri-Source-Publications/Champlain-New-York-12919/Ameri-Source-Publications-ripoff-Champlain-New-York-22948. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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