• Report: #426878

Complaint Review: AmeriFreight

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  • Submitted: Sat, February 21, 2009
  • Updated: Thu, February 26, 2009

  • Reported By:san diego California
AmeriFreight
Nationwide U.S.A.

AmeriFreight Service? No. Take your money and dont have any knowledge? Yes Fayetteville Georgia

*REBUTTAL Owner of company: Please check transportreviews for verified customer service reports

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Here is a very good example of learning a lession. I was in need of movng my truck and went online to find out what to do. I was slammed with several companies and prices all over the place. Money is a concern and also time is money. Here is the game that most brokers will play. 10 companies responded to my request and the prices went from 825 to 1105 Now you would think that "what the difference?" They all say they are going to move my car with out a problem. So you go with one of the lower ones. WRONG MOVE!!!!

This girl Amy tells me all these options and say it wont be a problem at this rate. I asked her why are the other companies so much? Should I be worried? No we can get it done. days go by and I had to leave my truck with a gas station that I really did not know. I paid him $100 to give it to the driver when they come to get it. I called and emailed once a day for 3 days and no responce. So I went back to the begining and looked at the companies in the middle range. It started to make sence. The driver has a ton of moves to chooses from, why take mine for 140 less. So I narrowed down to 3 companies and looked to see what the broker had to offer. I went with the one that put it in writing and did not charge me upfront.

It was night and day they worked to find me a carrier and then charge me and any time I had a question I called and they answered the phone. I have my truck now!!! Funny thing is that Amy emailed me and says"we have atruck that can pick it up today and deliver it in a week" Amy if you ever read this, you are nuts!!! I looked up your "company" and it must be nice to go outside and take a dip in your pool at lunch and not perform your service. Hint Google Earth you idot. How can you be a leader and say that you have 6 employee's? Are you talking about your mom dad baby sitter and the f-cking ups guy? Leaders perform idiots just take a little bit longer to get caught!!! Oh yeah Marius Lehmann have a nice day and find another job. Try and use your number for a 3rd business that will fail.

I'm honest there not
san diego, California
U.S.A.

This report was posted on Ripoff Report on 02/21/2009 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/AmeriFreight/nationwide/AmeriFreight-Service-No-Take-your-money-and-dont-have-any-knowledge-Yes-Fayetteville-Ge-426878. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 REBUTTAL Owner of company

Please check transportreviews for verified customer service reports

AUTHOR: Amerifreight - (U.S.A.)

I am the owner of Amerifreight and have no idea who this person is that posted the review. He is welcome to contact me personally to discuss the issues as posted here. We stand by our customer service and are proud of our 5 star rating at transportreviews. (Google search it). Only vlid customers with correct references are allowed to post there.

Any complaint is taken seriously. We do all we can to resolve it. However we cannot be held liable for any disservice a carrier does to the customer. These are contracted companies who we assign to ship customers vehicles. Even though we are strict in selecting companies who serve our customers, it sometimes happen that service is below standard. In most instances we will blacklist such carriers and refuse future services from them.
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