- Report: #977189
Report - Rebuttal - Arbitrate
Complaint Review: America Furniture Galleries
America Furniture Galleries8001 East Stockton Blvd. Elk Grove, California United States of America
America Furniture Galleries Issues with multiple purchases - Dining Set, and Bedroom Set!!! Elk Grove, California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Although this was a bad experience, the dining room set is worse. After receiving our dining table and chairs, the delivery persons were using a strange amount of force to place the leaf into the middle. When asked about this- they brushed it off as if it was normal for a table that hadn't been used yet.
After having the leaf in the table for almost a year, we decided to remove the leaf for a more personal setting. My husband- who is incredible strong- had to use force to close the two sides of the table. The amount of force was him actually using all his weight, as well as pull down on one side! It took him almost an hour to close the table.
This year, we hosted Thanksgiving for the first time, and needed the leaf in. Once again, my husband had to use all his force, plus a rubber mallet, plus 2.5 hours of trying to separate inch by inch to get this apart.
After Thanksgiving, I contacted the company for our "extended warranty", Guardian who we have a 5 year plan with- and they state that they aren't covering anything that seems to be manufacturing defects! Contact American Furniture Galleries, and they of course don't cover it outside of the year.
The quality of the furniture is way below par. For the amount of money spent at this store, we really should be given working hardware. If there is a problem during delivery- they delivery person should (1) know what they are doing, and (2) care enough about the customer to be truthful! DO NOT buy anything from this company!!!
This report was posted on Ripoff Report on 12/03/2012 09:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/America-Furniture-Galleries/Elk-Grove-California-95828/America-Furniture-Galleries-Issues-with-multiple-purchases-Dining-Set-and-Bedroom-Set-977189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.