- Report: #203854
Report - Rebuttal - Arbitrate
Complaint Review: America Online - AOL
America Online - AOLAOL LLC 22000 AOL Way Dulles, Virginia U.S.A.
America Online, AOL Free Trial Scam Dulles Virginia
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Then, adding insult to injury, they proceeded to charge me(two days after I called,)$17.50 for a months internet service that I haven't used, and have no intention of using.
I signed up for a 90-day FREE TRIAL.
I was given the brush-off by their customer service representative, and told that this was obviously my mistake.
This was not my mistake. I knew what I was signing up for.
I was not signing up for $17.50 a month for internet service, plus a $50 cancellation fee.
I was not signing up for rude customer service when I tried to correct an oversight.
I was signing up for a FREE TRIAL.
I would appreciate any help you can give in the matter. I am making copies of this letter and getting ready to send it out to newspapers at this moment.
This report was posted on Ripoff Report on 07/31/2006 08:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/America-Online-AOL/Dulles-Virginia/America-Online-AOL-Free-Trial-Scam-Dulles-Virginia-203854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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