• Report: #178759

Complaint Review: America Online - AOL

  • Submitted: Wed, March 01, 2006
  • Updated: Wed, March 01, 2006

  • Reported By:danville Kentucky
America Online - AOL
www.aol.com Internet U.S.A.

America Online ripoff still charging for a service that I am not using Internet

*Consumer Suggestion: Just an idea.........

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I canceled my membership within my 3 months. My bank statements came to a negative balance and I called them to change billing arrangements and to tell them, I no longer wanted their service.

They wrote me a letter stating my cancellation. They are still charging for a service that I am not using. I want my money back that they took me for. Please help me.

Amanda
danville, Kentucky
U.S.A.

This report was posted on Ripoff Report on 03/01/2006 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/America-Online-AOL/internet/America-Online-ripoff-still-charging-for-a-service-that-I-am-not-using-Internet-178759. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Just an idea.........

AUTHOR: Elizabeth - (U.S.A.)

Amanda,

I too was a victim of the AOL continued billing scam. They did refund to me two months worth of billing after I called the cancellations department and complained. However, just to be on the safe side - go log into your AOL account and under account info go to billing and if you edit your billing and change it to a bogus number then they can't hit your account any longer. Its worth a shot..........

Good luck to you.
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