- Report: #241711
Report - Rebuttal - Arbitrate
Complaint Review: America Servicing Company
America Servicing CompanyIowa Demoines, Iowa U.S.A.
America Servicing Company high insurance, wont take off the pre payment penalty charging late charges even though payment sent in before time Ripoff Dimoinesdemoines Iowa
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They constantly put late charges of 42.00 on even though the check would be mailed out before the cut off date of the 16th.
I am right now very upset with this company and feel like they are still trying to rip me off. I was on a variable rate after two years american servicing was going to put me at a 12 percent interest. I refinanced through a different well known company. I constantly called american servicing to get them to take off the pre payment penalty on my payoff.. they kept telling me they would do so. the lead person said I don't know why it hasn't fallen off yet I'll send and urgent message in to the pre payment group here and have them take it off and and send an updated one to first american title.. they still have not done so. they said yes we see on your deed of trust it says that the pre payment penalty is to come off on March 25th 2007. Im supposed to be closing here saving my house for my kids and I.. and they are trying to rip me off of 3,600 dollars.. oh and charged me another 42.00 late fee for march payment even though I sent it in us mail on the 13th it was delivered there on the 14th.. they didn't cash it until the 21st then said I was late..
This company I will never use again in my opinion with what I have had to go through with them and option one I will never ever get a mortgage or any other loan through them. People should be warned. I do not appreciate being ripped off 3,600. It was hard enough for me being a single mom with children to save this house and refinance at a lower rate with a different company. what is wrong with this world???
This report was posted on Ripoff Report on 03/31/2007 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/America-Servicing-Company/Demoines-Iowa/America-Servicing-Company-high-insurance-wont-take-off-the-pre-payment-penalty-charging-l-241711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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