- Report: #1006105
Report - Rebuttal - Arbitrate
Complaint Review: American Appliances
American Appliances4764 Dogwood Avenue, Seal Beach, CA 90740-3045 Internet United States of America
American Appliances Credit Repair Group No returned calls. False promises. Rude agents. Wasted 10 months with no outcome. Agents hang up on you and are rude and unprofessional Internet
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I was told over and over that someone would email me with an update, call with news...nothing. I called every month give or take for over 10 months and nothing. I was passed around from person to person, no one could provide me with an update, agents were very rude an combative. I have never in my life had a company act so unprofessional and rude. Not to mentioned invest 10 months stating they work on my report they did not.
Agent "Monica" at ext 206 was the worst of them all. She closed my file and hung up on me for asking for an update and asking why I never received the email update they supposedly sent on 12/28/12. I called back and was hung up on by every agent and told not to call that my case was now closed and was insulted with name calling and again hung up on. So I have taken to the rip off report and the BBB to hopefully shine the light on this company and how badly they treat customers. Not to mention do not provide the service they advertise.
This report was posted on Ripoff Report on 01/30/2013 11:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Appliances/internet/American-Appliances-Credit-Repair-Group-No-returned-calls-False-promises-Rude-agents-Wa-1006105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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