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  • Report: #1044055

Complaint Review: American Auto Shield

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  • Submitted: Wed, April 17, 2013
  • Updated: Wed, April 17, 2013

  • Reported By: Outraged on Long Island,NY — Miller Place New York
American Auto Shield
5695 Yukon Street Arvada, Colorado United States of America

American Auto Shield AMERICAN AUTO SHIELD STRIKES AGAIN!!!! Arvada, Colorado

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American Auto Shield Strikes Again!!! - My car has been in the shop for 3 months.  They failed to work in a timely matter with the dealership, they tried pushing the blaim on the customer, they gave the Dealership a faulty engine #1, Replacement Engine #2 which was not made for my Hybrid Vehicle had to be made into an engine for a hybrid vehicle. 

The dealership had to switch parts off of the old engine and place it on the Second Replacement Engine as the engine WAS NOT MADE FOR A HYBRID!  They say they will not pay for the switching of parts from the old engine onto the #2 Replacement Engine  to make it a Hybrid Engine. The Dealership states it was not running properly as the engine was not a hybrid. 

So inorder for them to find out what was wrong they had to test this engine and find out what the problem was.  The discourteous representative from American Auto Shield stated the engine should work for my vehicle.  He refused to acknowledge whether or not it was a wrong part.  The engine that needed to be replaced was a Hybrid Engine.  I can't afford this vehicle as this time.  The representative stated I will not pay anything.  However according to the dealership I am responsible.  I contacted American Auto Shield management in hopes for this to be resolved.  This has caused alot of heartbreak, aggravation because they don't want to pay. 

I do not recommend American Auto Shield. --Outraged on Long Island, NY

This report was posted on Ripoff Report on 04/17/2013 03:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Auto-Shield/Arvada-Colorado-80002/American-Auto-Shield-AMERICAN-AUTO-SHIELD-STRIKES-AGAIN-Arvada-Colorado-1044055. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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