- Report: #688958
Report - Rebuttal - Arbitrate
Complaint Review: American Commercial College
American Commercial College3177 Executive Drive San Angelo, Texas United States of America
American Commercial College ACC deceives students and parents about financial aid. The information provided to us in the beginning is NOT what we ended up with. Now we oweat least $14,000 in student loans. San Angelo, Texas
*General Comment: I am very sorry about your experience
*Consumer Comment: RE:Interesting....
*General Comment: interesting.
*UPDATE EX-employee responds: American Commercial College:
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My daughter enrolled in ACC in the Medical Assistant program. The tuition cost was $12,700. We were told she would receive $3500 in pell grants and $12,125 in a combination of subsidized and unsubsidized student loans. As her parent, I had recently divorced but, she qualified as an independent student for the first 2 semesters. The financial aid department used only my salary for the first semester to determine her eligibility but for the second semester, they used the combined income from the joint 2009 tax return from me and my ex-husband. This caused her funding to be decreased. She started her third semester in November 2010 and was due to graduate January 28, 2011. Around the middle of January, my daughter told me that I needed to call the financial aid office because there was someting missing for her funding for this semester. I was told to apply for a pin and given the step by step information to sign a master promiassary note. I notified the school when these steps were complete and was told the remaining funding would be here in 3-4 days. After almost 2 weeks, we still had nothing. I called the Direct Loans Plus and found out that this was a parent loan and that I had signed the promissary note but had not filled out the application. I filled out the app and was approved and was told that the school needed to submit their portion of the loan information. I called and had been reassured that they have done this. My daughter should have graduated on Friday, January 28, 2011 but cannot because she still owes $1800 in tuition. I have questioned the dean and the financial aid officer numerous times as to why we were not notified at the beginning of the semester that she wouldn't be getting any funding or why they waited so long to notify us of this problem? Why was her funding cut? Why did she go from an independent student for 2 semesters and then change to a dependent student? I am still waiting for answers and they still have NOT sent their part of the documents in for the parent plus loan. In the meantime, my daughter has nothing to show for her time at school. She can't even show any of her certifications for job placement because all of this is withheld until tuition is paid.
This report was posted on Ripoff Report on 01/31/2011 09:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Commercial-College/San-Angelo-Texas-76904/American-Commercial-College-ACC-deceives-students-and-parents-about-financial-aid-The-in-688958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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