• Report: #285333

Complaint Review: American EVoice

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  • Submitted: Sun, November 18, 2007
  • Updated: Sun, July 12, 2009

  • Reported By:Suffolk Virginia
American EVoice
PO Box 216 Palm Harbor,, Florida U.S.A.

American EVoice American eVoice CRAMMED our phone bill, unauthorized fraudulent charges Palm Harbor, Florida

*Consumer Suggestion: American Evoice has no affiliation with j2 Global's eVoice technology

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Our phone bill got CRAMMED by American eVoice as well for unauthorized, fraudulent charges for Voice mail as well. The the third party billing company they used was ILD teleservices. Upon calling ILD, they gave me the name of American eVoice and a contact phone number. 866-576-1876. When calling the number for American eVoice, I spoke with a rude nasty woman that told me that the services were ordered via the internet, under a name of someone that does NOT live here, OR have authorization to put anything on our phone bill. We had gotten numerous telemarketing calls the month prior, most coming out of FLA. (Where these crooks are located) Then these bogus charges showed up on our bill the next month. Apparently they have numerous bogus websites to hook up for FREE GAS and FREE COUPONS, also using more than one P.O. Box and different company names.


(((link redacted)))

I demanded American eVoice cancel this "service" and was told I was issued a credit for the month of Oct, and wanted to know if I wanted them to credit for Nov. too. I said Yes, I do, I want you to Cancel this service. As of today, our phone bill still has charges on it from ILD for this "service" we did not order OR did not authorize. Although they have been reversed by our phone company. We have reported them to the FTC, the State Atty. General, the FCC, and State Corporation Commission, as well as Verizon. We refuse to pay these fraudulent charges. We have also put a "Cramming Block" on our phone thru our phone company to avoid any more Cramming.

For the person that doesn't have any contact info for American eVoice. Here is what I found via the BBB.org Website on American eVoice.

http://westflorida.bbb.org/WWWRoot/Report.aspx?site=47&bbb=0653&firm=90040419

Name: American eVoice
Phone: (866) 576-1876
Address: PO Box 216
Palm Harbor, FL 34682-0216

File Open Date: November 2007
TOB Classification: Telephone Communications
BBB Accreditation: This organization is not a BBB Accredited business.

Report this to your local phone company, as well as the FTC, and State Atty Generals Office, and ask your phone company to put a block on third party billing. The FCC won't handle it if it is for Voice Mail. Good luck getting this off your bill.

Susan
Suffolk, Virginia
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 11/18/2007 10:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-EVoice/Palm-Harbor-Florida-34682-0216/American-EVoice-American-eVoice-CRAMMED-our-phone-bill-unauthorized-fraudulent-charges-Pa-285333. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

American Evoice has no affiliation with j2 Global's eVoice technology

AUTHOR: J2 Global Communications - (U.S.A.)

American Evoice has no affiliation with j2 Global's eVoice technology

The company mentioned in this post, American Evoice, and the services it offers, has no affiliation with or relationship to j2 Global Communications, Inc.'s eVoice family of trademarks, products or technology.

Additionally, it should be noted that j2 Global has no affiliation with the website mediashapers.com, also mentioned in this post.

eVoice is a registered trademark of j2 Global (NASDAQ: JCOM), is owned and marketed exclusively by j2 Global, and is currently being violated by American Evoice.

A related product of j2 Global is the eVoice Receptionist service, a virtual receptionist with auto-attendant, call forwarding and voicemail that is backed by j2 Global's extensive worldwide telecommunications network and customer service team.

Learn more at the official eVoice website, http://home.evoice.com/s/r/evoice_evr, or contact eVoice at (888) 865-6650 or via email, sales@mail.evoice.com.
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