Complaint Review: American Eagle Outfitters - Pittsburgh Pennsylvania
- American Eagle Outfitters 77 Hot Metal Street Pittsburgh, Pennsylvania U.S.A.
- Phone: 412-432-3300
- Web:
- Category: Clothing Stores
American Eagle Outfitters False promotion, irresponsive customer service Pittsburgh Pennsylvania
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I received the American Eagle Charge card, attached to a piece of paper which reads "Receive free shipping with $50 + AE Cred Card purchase at ae.com and aerie.com"
I spent over $50 and used the AE Card.
The computer billed me for shipping rather than giving me free shipping.
I called customer service, who said I had to have a code from the charge card department in order to get free shipping. They transferred me to the charge card department, who said they didn't have a code, and if I wanted a discount only customer service could issue the credit for shipping, and transferred me back to customer service.
Go back to previous paragraph and repeat this nonsense in perpetuity.
Eagle eye
Madison Heights, Michigan
U.S.A.
This report was posted on Ripoff Report on 04/07/2009 07:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-eagle-outfitters/pittsburgh-pennsylvania-15203/american-eagle-outfitters-false-promotion-irresponsive-customer-service-pittsburgh-pennsy-441720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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