- Report: #1025559
Report - Rebuttal - Arbitrate
Complaint Review: American Express Bluebird Card
American Express Bluebird CardInternet United States of America
American Express Bluebird Card Bluebird by American Express partnered with Walmart IMPOSSIBLE TO LOAD. EXTREMEMLY POOR CUSTOMER SERVICE! Internet
A little over a month ago I called for a replacement card after 30 minutes on hold I was connected with a woman who processed my request and was told I would receive my replacement card within 10 days at the most. I still HAVE NOT received my card. I called today, March 8, 2013 and after another 30 minutes was told the "system" would not let the man process my request and I would be contacted in 3-5 days over the phone concerning the matter!
The whole thing is quite frankly a joke. The people working in customer service have NO clue what they're doing. I was put on hold 4 different times today so the gentleman could check with someone else about what to do. In 3 months after the initial funds were used my card was useless! So I am left with NO card, NO service, NO answers!
I DO NOT RECOMMEND THIS SERVICE TO ANYONE!
This report was posted on Ripoff Report on 03/08/2013 09:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Express-Bluebird-Card/internet/American-Express-Bluebird-Card-Bluebird-by-American-Express-partnered-with-Walmart-IMPOSSI-1025559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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