- Report: #1021495
Report - Rebuttal - Arbitrate
Complaint Review: American Express Bluebird Card
American Express Bluebird CardInternet United States of America
American Express Bluebird Card Walmart Bluebird Card DO NOT TRUST YOUR MONEY WITH THESE MORONS, Internet
*Consumer Comment: Read section 15a of the terms you agreed to
I called customer support, which is of course in India, and spent over an hour repeating myself to people who barely have command of basic English skills. After wasting 45 minutes, I was transferred to technical support and was told they didnt know what the problem was, so they opened up a support ticket. At that point I asked to speak with a supervisor, because I wanted to get my money as far away from those idiots as possible. I was placed on hold, then the phone line went dead after about 10 minutes.
As I write this review, I have had to call back four different times and have been speaking with a supervisor for 20 minutes, repeating all of the information that I repeated at least three other times. When the supervisor told me she couldnt do anything to help me get my money out, I asked her, Are you telling me that there is nothing at all you can do to close this account and send me my money? then she replied, We can close your account and send you a check, but that will take 7-10 days. I guess she could do something after all. Anyway, I told her to close the account and after she processed the request she said the funds would be transferred back to my checking account within 2-3 days. So, not only are these people incompetent, they are liars.
This report was posted on Ripoff Report on 02/28/2013 09:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Express-Bluebird-Card/internet/American-Express-Bluebird-Card-Walmart-Bluebird-Card-DO-NOT-TRUST-YOUR-MONEY-WITH-THESE-MO-1021495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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