- Report: #725469
Report - Rebuttal - Arbitrate
Complaint Review: American Express Publishing Company
American Express Publishing CompanyInternet United States of America
American Express Publishing Company American Express Deceptive Advertising - Unwanted Charges to Credit Card , Internet
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I would have had to respond to the "JUNK MAIL" letter, and decline the services, in order to not be billed. It is my practice to simply throw away, before reading, any mail that looks like junk mail. The fact that you have to respond to a communication to stop a charge like this in unconscionable...I could have easily overlooked it. I suspect a vast majority of AE credit card customers do just that.
I always thought American Express was a more professional organization, but no more. AMERICAN EXPRESS, you should be ashamed for allowing deceptive advertising to be included in the credit card statement mailing.
I was told that the charge would be removed by the next billing cycle, but it leaves a very negative image about American Express in my mind. The little money they tried to deceptively extracted from me is definetly not worth the negative image I now have of them.
This report was posted on Ripoff Report on 05/04/2011 08:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Express-Publishing-Company/internet/American-Express-Publishing-Company-American-Express-Deceptive-Advertising-Unwanted-Char-725469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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