- Report: #738270
Report - Rebuttal - Arbitrate
Complaint Review: American Express
American ExpressPO Box 650448 Dallas, Tx. 75265-3366 Dallas,, Texas United States of America
American Express I opened this account but have never charged anything to it. However they keep charging me for magazines I have never ordered. Three times since February 2011 Dallas, , Texas
*Consumer Suggestion: Suggestion
*Consumer Comment: NO it's NOT legal, change the number, if this keeps being charged close the account
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a new charge of $89.95 for another magazine. I called and after holding on forever I was transfered to a very rude lady that told me I was offered that last October! I told her if I did not respond, did they not think that meant I was not interested? She very rudely told me "It is taken off".
I received a statement last week and it now shows I owe $65.00 for a magazine called
Skyguide which I have never heard of, much less ordered. Is it legal for a company to keep doing this? I do not have the time to stay on the phone for hours to correct their mistakes!
This report was posted on Ripoff Report on 06/08/2011 07:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Express/Dallas-Texas-75265-0448/American-Express-I-opened-this-account-but-have-never-charged-anything-to-it-However-the-738270. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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