- Report: #773553
Complaint Review: American Express
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| American Express P.O. Box 981540
El Paso, Texas United States of America |
|
American Express American Express is still at it! Random cancelling of card members continues El Paso, Texas
*Consumer Comment: It can work both ways
*Consumer Comment: Advise
*Consumer Suggestion: Ummm
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Hi. My American Express gold card was summarily canceled this weekend (despite payments being made on time, decent credit report, etc.) and in searching for similar occurrences I have alas found too many others who've had this experience (though not in recent months). I've been through three "service" reps, via email through the site and via its @askamex Twitter account to try to get an explanation and there's been nothing other than a vague comment about my credit report being in disarray (I bought one, and it ain't).
So these questions remain:
*Is there a way to reach a real person who has the power to at least discuss the account with me?
*My member rewards points are frozen. Are they lost (I've heard yes in some places, no in others, and you can buy them back from still other hapless victims).
*What's the impact on my credit report if Amex cancels me without a good explanation?
I welcome any advice you care to offer. This is, dismayingly, a rather common ploy that AMEX is using and I can't for the life of me understand what it's up to. But I'd like to get it resolved and appreciate any and all input.
So these questions remain:
*Is there a way to reach a real person who has the power to at least discuss the account with me?
*My member rewards points are frozen. Are they lost (I've heard yes in some places, no in others, and you can buy them back from still other hapless victims).
*What's the impact on my credit report if Amex cancels me without a good explanation?
I welcome any advice you care to offer. This is, dismayingly, a rather common ploy that AMEX is using and I can't for the life of me understand what it's up to. But I'd like to get it resolved and appreciate any and all input.
Click on image to enlarge:
This report was posted on Ripoff Report on 09/06/2011 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Express/El-Paso-Texas-79998/American-Express-American-Express-is-still-at-it-Random-cancelling-of-card-members-conti-773553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on American Express
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 Consumer Comment
It can work both ways
AUTHOR: mr rik - (USA)
SUBMITTED: Tuesday, September 06, 2011
They can cancel your card when they want, and you can renege when you want.
Respond to this report!
What's this? I welcome any advice you care to offer.
- Here you go, but you probably aren't going to like it. Take a Deep Breath.
Yep it is that simple because there is NOTHING you can do to force a company to continue to extend you credit. They are granting you the privilege of using the card, and they can take it away. The simple fact is that they are allowed to change their guidelines and you no longer qualify.
Yes you are "hurt" and "upset" that they cancelled the card and are probably taking it very personally. But it all comes back to they no longer want to extend credit to you, it has nothing to do with you personally. Even if you knew the exact reason and the reason was 100% false, you can ask them to review it but you still can't force them to re-open your account.
As to the effect on your credit report, generally closing an account won't take you from good to bad credit. However, there are several factors that may determine the exact effect. These include items such as how old is this card, how many other cards you have, what is your credit usage of the remaining cards.
- Here you go, but you probably aren't going to like it. Take a Deep Breath.
Yep it is that simple because there is NOTHING you can do to force a company to continue to extend you credit. They are granting you the privilege of using the card, and they can take it away. The simple fact is that they are allowed to change their guidelines and you no longer qualify.
Yes you are "hurt" and "upset" that they cancelled the card and are probably taking it very personally. But it all comes back to they no longer want to extend credit to you, it has nothing to do with you personally. Even if you knew the exact reason and the reason was 100% false, you can ask them to review it but you still can't force them to re-open your account.
As to the effect on your credit report, generally closing an account won't take you from good to bad credit. However, there are several factors that may determine the exact effect. These include items such as how old is this card, how many other cards you have, what is your credit usage of the remaining cards.
Respond to this report!
What's this?
You said "Is there a way to reach a real person who has the power to at least discuss the account with me? "
Yes, the same 800 phone number you included 1-800-528-4800
Yes, the same 800 phone number you included 1-800-528-4800
Respond to this report!
What's this? 
