• Report: #837649

Complaint Review: American Express

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  • Submitted: Sat, February 11, 2012
  • Updated: Sat, February 11, 2012

  • Reported By: Rick — Tucson Arizona United States of America
American Express
PO Box 00001 Los Angles, California United States of America

American Express Inaccurate reporting to credit bureau Los Angles, California

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I was having difficulty paying off my business charge card in 2010. I volunteered to go on their plan to have the payment deducted from my account monthly. That was mid-2010.

Since then I made every payment on time and paid back nearly $30,000.00. During this process I asked numerous times; when the account is paid can I begin to use the card again, and I was assured I would be able to do that.

I January I made the final payment. I was informed at that point my account was cancelled in July of 2011. I became concerned about my credit score and when I pulled it I saw that American Express had put my account on a charge off status as of July 2011. There are charge offs for July, August, September, October, November and December.

During that period I was making my payments as agreed. Further American Express now owes me a credit because they overcharged my account in last period.

I have made several attempts to get it squared up with American Express and I get the "that's not my department" dance. Currently I have addressed it with the credit bureaus. 

This report was posted on Ripoff Report on 02/11/2012 01:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Express/Los-Angles-California-90096/American-Express-Inaccurate-reporting-to-credit-bureau-Los-Angles-California-837649. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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