- Report: #736482
Report - Rebuttal - Arbitrate
Complaint Review: American Express
American ExpressNew York City, New York United States of America
American Express Amex ripp off at offering customer and mis-leading information in website New York City, New York
*UPDATE Employee: I think you forgot to put in the Promo code...
*Author of original report: GOT CR ADJ MEMBERSHIP FEE
*Consumer Comment: Really
Long story short, I would like to inform you that about my accident which was happen with Amex card service. First of all, I thought it is great to have one additionally green card from Amex, so when I receipt the offer letter from Amex, so I reviewed the offer letter, and it said annual fees is $95. And I tried to look at website for activation, it said "Pay no annual fee for one year - a savings of $95".
So I thought, it is great to get activate online, instead of activating with mail. Because you will save about $95 for a year. right. so I activated the card by online, because I thought there is no charge for annual fee at first.
After 10 days of having green card, i was charged with $95 annual fees. So when I dispute that they said the offer letter indicated that the annual fee is $95. But when i talked about website activation, they said that doesn't apply for me, then they will not refund me back. So guys, please be careful and don't activate/sign up anything whatever you got offers from Amex via Mail.
If you serious need Amex card, you can simply go online and apply for it instead of waiting the offers from them. Getting the offers letter doesn't meant great offer for you, they want to rip you off, that's why they are sending the offers to you with 2 cents postage bar code to rip $95 for green card, $125 for gold card.
This report was posted on Ripoff Report on 06/03/2011 01:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Express/New-York-City-New-York-/American-Express-Amex-ripp-off-at-offering-customer-and-mis-leading-information-in-website-736482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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