I need someone to look into my claim. Im paying $337.30 a yr for a 31 ft Fleetwood Terry camper. However after a tree fell on it Sept 6,2012.I was offered only $6000 for it. When I got the policy I was told what it was worth($12000) I directly asked my agent what should I do I cant replace it for $12000? He (Brad Tagliapetra) said buy extra coverage. I did and am paying $337.30 a year. In stead of $12 monthly, I pay $32.10 a month to this date.
The settlement offer and the policy that AMFAM now says I have should only cost $158.10 per another AMFAM AGENT who sent it to me via email. So my agent denies that I got extra coverage, so why am I paying an extra $200.00 a yr for a 31 ft camper?
Either I have a replacement policy or my agent or AMFAM is committing fraud by selling me extra insurance that they knowingly know I can never see or collect on? So why am I still required too pay the triple premiums monthly if I have no extra coverage? Brad Tagliapetra said to the insurance commissioner that'"there might of been some confusion. I told him that it was worth $12000 but he said he couldn't replace it for that so I gave him $20000 and billed him accordingly."
So why did they offer me $6000 if he admitted it was worth $12000? So him being the professional why didn't he ensure that the policy was clear and that the customer understood it? So why has Jack Salzwedal CEO never responded to the question posed to him over 20 times via email, "where the extra money going to if you claim I have a $12 policy? HE HAS NEVER responded.
American Family did send me a letter however it was sent postage due. I would not accept it as I was going to pay their postage if they are not go to pay on my policy.
Also its been 49 days since my loss and they never sent me anything saying Arbitration or mediation is available. Now the the time limit to do such has expired.
They still refuse to release the notes my agent made regarding my policy. They said its "company created therefore company property."
Agent Brad tagliapetra emailed me and told me , "never to contact him again" despite me having another policy with him to cover my home.
Obviously they have screwed up my policy. ON MY policy they listed my Fleetwood Tery camper as a WEST COST CHOPPER. This was soon corrected. However they refuse to show me my policy and will not send me one. I want a replacement camper and I paid and still am for $20,000 in coverage. My agent says you cant buy extra..oh yea then why is he charging me for extra. Is he or American Fam taking the money? Why am I paying a homeowners price for a camper. I never disputed the higher cost because I was told that I had replacement value by my friend ,my agent. Insurance commissioner ,litigation I dont want that.
By filing with the insurance agent my agent says that "he fears for his life." man up I say. To give anyone that impression is knowingly defaming my name. Im a good person and would never hurt anyone. This complaint is business...nothing else. I am a non violent person and its sad that he would defam me like that. This along with the Bad faith and emotional distress put on my family will be the basis for a lawsuit.
After looking at all this, I just cannot figure it out why> Its so cut and dry. Is it possible that this is how they treat minorities?? Or is it just an enormous screwup on their part that they will never admit to. Why am I banned from contacting them when I pay them for two separate policies????
My email is (((email redacted))) . I have ever email including over thirty were I beg for my files and other info and where I warn them it entails bad faith to deny me my requests. I have everything. This has hurt my family so much. We are not rich people. We cannot go on vacation so we use the camper as refuge. American Family is denying us the pursuit of our happiness.CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.