- Report: #791252
Report - Rebuttal - Arbitrate
Complaint Review: American Family Insurance
American Family Insurance450423rd Street Columbus, Nebraska United States of America
American Family Insurance Ripp Off - Adjuster is a LIAR and discriminates against woman Columbus, Nebraska
*Consumer Suggestion: DELAY-DENY -DEFEND CLAIMS
After several months of trying to get another adjuster to look at my roof American Family sent the same liar back to my house. This time he came with my agent and met with my contracter who pointed out to them all the hail dents in my roof. They said they didn't know what caused the dents, but they knew it wasn't hail and they don't cover it. The adjuster also told me he had been in the business over 20 years and I am a woman who dont know anything about roofs. That is when I threw them off my property.
I reported this to the NE State Insurance Department. They did nothing. They said that the pictures American Family sent them did not show hail damage. They were supposed to be investigating American Family I thought they would look at the pictures I sent but I guess not. The adjuster didn't take pictures of my hail damage. So I dont know whos roof they were looking at.
I had 3 contractors look at my roof and all 3 agreed that the damage is absolutely from hail.
I just dont want anyone else to go through this. If I would have been told my insurance doesn't cover hail damage even though it says it will, I would have gotten my insurance somewhere else.
This report was posted on Ripoff Report on 10/21/2011 01:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Family-Insurance/Columbus-Nebraska-68601/American-Family-Insurance-Ripp-Off-Adjuster-is-a-LIAR-and-discriminates-against-woman-C-791252. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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