- Report: #422726
Report - Rebuttal - Arbitrate
Complaint Review: American Freight Warehouse
American Freight Warehouse2520 Russellville Rd Bowling Green, Kentucky U.S.A.
American Freight Warehouse American Freight Warehouse sleezy sales tactics Bowling Green Kentucky
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She picked out the couch she wanted, paid for it and they said it would be delivered later that day. Later that day, we received a call from AFW saying that they could not deliver it the same day. I agreed to come pick it up. We got the couch home and 4 different people including myself tried to get the couch in the house to find out the couch will not fit through a standard 35" door. While trying get it in the house, I bumped it against the door frame (lightly) and the "bonded leather" shredded as if I had drug it on the pavement. We had to put it in the garage for fear of rain.
I called Paul and explained the situation. Paul said he figured we had larger doors and that my wife knew it wouldn't fit through a normal size door. I told Paul that we are not furniture experts, we are consumers and we rely on his furniture expertise. He refused to give a refund for the couch and accepts no responsibility for the situation. Be extremely careful when dealing with this company! The sales people look and act sleezy. I am embarrassed that I didn't see the writing on the wall. Lawsuit to follow.
Bowling green ky
Bowling green, Kentucky
This report was posted on Ripoff Report on 02/10/2009 08:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Freight-Warehouse/Bowling-Green-Kentucky-42101/American-Freight-Warehouse-American-Freight-Warehouse-sleezy-sales-tactics-Bowling-Green-K-422726. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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