Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #183115

Complaint Review: American Freight - Lima Ohio

  • Submitted:
  • Updated:
  • Reported By: Lima Ohio
  • Author Confirmed What's this?
  • Why?
  • American Freight 3555 St Johns Rd Lima, Ohio U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I ordered a living room suit, end tables, coffee table, an lamps. Well the only thing that came correct is the lamps. My couch set is the wrong set an color. The tables legs no not fit. They would not do anything for me. I was told to come in an pick out another set when i did they wanted more money for the set i had orginally picked an put on layaway. I could not get my money back an had already donated my old set to charity.

At the end of the day i was forced to take a display model thay wasn't what i wanted or ordered but was the only thing i could have for my money.

Then today i called to speak with a manager an the guy answered said he was the manager named david then switched an said he was steven who i talked to yesterday. Ummmmm How can u be more then one person. He told me they had no regional manager or corporate office.

Then my husband called an talked to an old friend an got the regional managers name an number an found out the corporate office is in kentucky. Well when i talked to the regional manager i got the same run around. If anyone reads this I am takeing this all the way I have already contacted my family attorney. If anyone is interested please contact me at my email address. Lets not let this happen to anyone else.

Sylvia
Lima, Ohio
U.S.A.

This report was posted on Ripoff Report on 03/24/2006 03:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-freight/lima-ohio-45805/american-frieght-ripoff-the-old-bait-an-switch-lima-ohio-183115. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 Consumer Comment

werid

AUTHOR: Jcmiracle9106 - (U.S.A.)

POSTED: Friday, March 21, 2008

i have purchase both my bedroom set and my living room sets.. no problems to report here!! they usually tell you about giving them heads up before picking up ur furniture..

Respond to this report!
What's this?

#3 UPDATE Employee

Our corporate phone # should be posted in every store it is 1-866-884-6178

AUTHOR: Steve - (U.S.A.)

POSTED: Wednesday, January 23, 2008

Please call Susan she is terrific at helping customers, especially if they feel like they are getting a run around. Not only will you get better customer service the employees involved will recieve a warning documentation in their personel file. Although poor customer service rarely happens I have seen this company terminate employees on the spot. This company now has over 30 locations and tens of thousands of HAPPY CUSTOMERS we want to make you one of them. This is the best company I have ever worked for! I wish I was your account rep, you would be a happy American Freight customer for life.

Respond to this report!
What's this?

#2 Consumer Comment

HELP! i hate american freight

AUTHOR: Autumn - (U.S.A.)

POSTED: Friday, October 05, 2007

I would be more than willing to go in with any and all unhappy consumers from american freight. How did you get a corporate number? According to them they don't have a corp office! Ha! Help!

Respond to this report!
What's this?

#1 Consumer Comment

American Freight

AUTHOR: L - (U.S.A.)

POSTED: Wednesday, February 28, 2007

Yes I would like to have your e-mail address or could you just type in the corp.# for them

Also check out my month with this company and I am still waiting.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now