• Report: #453841

Complaint Review: American General Finance

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  • Submitted: Wed, May 20, 2009
  • Updated: Tue, February 15, 2011

  • Reported By:Adamsville Alabama
American General Finance
2528 Viking Drive Jasper, Alabama U.S.A.

American General Finance They promise you anything until they get your business or make a mistake Jasper Alabama

*Consumer Comment: They have contacted me relentlessly too

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I recently had a problem with American General finance in Jasper Alabama. I have been dealing with them for years and they always call you wanting to loan you money but if there is a problem they don't seem to care. Recently they took more than the agreed amount out of our checking account for insurance on a home loan. This is not the first time they tried this. It was their mistake and I contacted them immediately. The manager assured me she would take care of it and the money would be credited back to our account. This went on for the next three months. They assured us that if we had any problems with our checking account (nsf etc) they would take care of them. Well it eventually happened and guess what.... now they don't remember having told us that. I have already paid off several loans with them and after this I went and paid off the last one except the home loan and I am working on that one.

Adamsville, Alabama

This report was posted on Ripoff Report on 05/20/2009 05:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-General-Finance/Jasper-Alabama-35501/American-General-Finance-They-promise-you-anything-until-they-get-your-business-or-make-a-453841. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

They have contacted me relentlessly too

AUTHOR: Steve - (U.S.A.)

I have good credit and am a homeowner. I also have had loans in past with AGF in other states but paid those off early mainly because the rates are higher than a Prime lender.

But here in Hickory, NC area, they seem to go through many young girls and staff this office with inexperienced pretty faces who have little idea about finance knowledge or dealing to small businesses or even basic tax form documents knowledge.

This plus a State which allows up to 30% rates, can complicate and add problems for many decent borrowers who can easily be caught with misinformation by the inexperienced office personnel. They also inadvertently add negative problems to credit reports randomly pulling them, not realizing how the credit agencies have implemented changes as well as the weighted systems used in calculating credit scores- and they do more damage than good many time.

I for one would like to see thye Hickory, NC office investigated for legal protocols and other sloppy practices we have experienced dealing with them on.

But what can a person expect I guess, seeing we taxpayers bailed AIG (AGF's mother corp) out to the tune of like $183 Billion dollars for their sloppy & excessivelygreedy practices of past.

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