• Report: #136478

Complaint Review: American Grant Information Guide

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  • Submitted: Sat, March 26, 2005
  • Updated: Sat, March 26, 2005

  • Reported By:Grand Junction Colorado
American Grant Information Guide
Nationwide U.S.A.

American Grant Information Guide ripoff: took $250 from my account for a $5000 grant NEVER AUTHORIZED! Nationwide *EDitor's Suggestions on how to get your money back into your bank account!

*Consumer Comment: Confirm your account number

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I was contacted by a company called the American Grant Information Guide (AKA American Grant Association), the person on the phone had a very thick Indian accent, and they said I was approved for a $5000 Federal Grant that I could use any way I wish. They already had my routing and account number, and asked me to confirm them.

After the nearly 30 minute call, after confirming all their information, they said they needed a $250 processing fee. I told them I didn't have that much money as I am already a poor college student. They said they could schedule a withdrawl from my account a month from then, but if I still couldn't, the scheduled withdrawl could be cancelled with no obligation.

I told them okay so that it would give me time to research their company and see if this as really ligit. About two weeks later (weeks before the scheduled withdrawl), they took $249 out of my account leaving me with a negative balance. Now my bank is charging me $5 a day for the debt which I can't repay. I'm SCREWED!! Please Help!

Seth
Grand Junction, Colorado
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

This report was posted on Ripoff Report on 03/26/2005 12:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Grant-Information-Guide/nationwide/American-Grant-Information-Guide-ripoff-took-250-from-my-account-for-a-5000-grant-NEVER-136478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Confirm your account number

AUTHOR: Tom - (U.S.A.)

I betcha they did not give your account number, you gave it to them and they said, yes that was right. They did not have your account number and so what if they did, you authorized a deduction, maybe not quite knowing it but you did.

The routing number is not YOUR routing number, every financial institution in the country has their own routing number, it was the BANK'S routing number. These slimeballs pick the largest banks in an area and tell the person they are calling we have your routing number. Big deal, 50,000 customers at that bank all have the same routing number, the key is the account number and never give it on the phone to somebody you do not know.

Sorry for your loss, I hope you can recover it.
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